Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

FitNut Lifestyle Academy has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforFitNut Lifestyle Academy

    Fitness Center

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6177 N Lincoln Ave PMB 258, Chicago, IL 60659-2313
    BBB File Opened:
    3/5/2018
    Years in Business:
    9
    Business Started:
    3/7/2015
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Freedom Chasers, LLC
    • FitNut Training - Chicago
    Business Management
    • Ms. Arlene Arellano-Brown
    • Mr. Peter Garupa, Managing Partner
    Contact Information

    Principal

    • Ms. Arlene Arellano-Brown
    • Mr. Peter Garupa, Managing Partner

    Customer Contact

    • Ms. Arlene Arellano-Brown

    Industry Tip

    BBB Tip: Need to get in shape? BBB has tips for joining a gym

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/01/2024

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    **REQUEST YOUR SUPPORT**It's going on almost a month. They had recorded the session & below was discussed for which I didnt receive support Based on recording 1.Ive been promised for custom diet program aligned to my ethnicity which is not provided 2.I have severe heel pain and back pain so I am not mobile enough and had also told that doctor asked me not to stand too much which I informed but still I have added exercise to finish 7 k steps.3.I have told that I cant do Dip exercise as I feel scared they said we cant change the exercise 4.There is no information on stretching before starting exercise and because of that I did hurt my hip and aim still in pain for which I am taking message sessions 5.The App gave me undefined error soon after I file a dispute so since then I didnt get access to program which is almost from Feb end. 6.First trainer didnt even attend the session so I had no information even a week after starting the program 7.I was clearly told that program is for 1 year and you wont have monthly calls after 3 months but you will receive online guidance from trainer which they are denying now. 8.I was going through a lot as my son was hospitalized for a month mentally, emotionally, physically and financially. I did inform them that I do require continues follow up which they promised but no action on that 9.After a month of program start they informed me on how to make correct entries for food under myfitnesspal as they cant see correctly ( so 1k and they cant even inform that) 10.Their std. vides have different machine than my gym but there is no support on that either. 11.They took advantage by providing incorrect input 12.For affirm they mentioned that there is no interest but interest is high for around 3k I have to pay 500$13.I am trying to make affirm payment that is also not happening and This whole experience is torture for me emotionally , financially and physically.

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Quiana B

    2 stars

    01/25/2023

    If you need accountability to help you lose weight then this is perfect for you. However, if you have medical limitations like health or physical, or you don't have much of an appetite, skip this. The food program is a one size fits all and the answer to everything is eat more and drink more water. I felt like what I was saying wasn't being listened to and my thoughts were confirmed during a one-on-one when I said somethin and was met with surprise although we had discussed it previously. The first fee you pay when you sign up is not for the program itself, it's more like a consultation fee. The program fee is roughly $3000... Save your money.

    Local BBB

    BBB of Chicago & Northern Illinois

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.