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Find a Location

UBER FREIGHT has 1 locations, listed below.

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    Business ProfileforUBER FREIGHT

    Freight Broker

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    433 W Van Buren St, Chicago, IL 60607-0433
    BBB File Opened:
    5/23/2023
    Business Management
    • Business Manager, Business Manager
    Contact Information

    Customer Contact

    • Business Manager, Business Manager

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/17/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I moved this load which belongs to Uber Freight Load # ********** ************ to ************, ** On the day the this got loaded into my trailer, the broker who gave me the load was Delta Dune Trucking, MC-*******, (who is now NO LONGER authorized to broker freight, as I have already reported them to the proper authorities, ) *********** name was not on the paperwork, it said Uber Freight, I reached out to Uber Freight, they could not find the load, So then I called the shipper, I told them what was going on, and they gave me *******'s number, who was the manager of the load, He was made aware of what is going on, He asked me if "*****" was with me, I said no, the only drivers in the truck are ****** & ******, there is no ***** here. ******* was extremely confused, as he was told ***** was in the truck with ******, we still don't know who ***** is. ************************** from Uber Freight was aware of what was going on, and said hey we work with Maroon all the time, so here comes the twist, Uber Freight booked the load with Maroon Trucking, and I got the load from Delta Dune, so Maroon was using a different company to give the load too, and this is how they get away with scamming and cheating and double triple brokering loads. *******, was okay with moving the load this way, I said okay if you are comfortable with them then I will trust that the guy from Uber will take care of things if things go sideways. Now here I am 60 days later, I had to invest over $5,000 of my own money to move this load, and they have not paid me on it, they blocked my number, now I see the company Delta Dune has been shut down, Uber looked like they were going to help and then suddenly stopped replying, and when I try to call Maroon Trucking it also seems they don't have a real physical location or a way to get a hold of anyone. **** refuses to help, even though the proof is in the **** which I have, and the permit, which i paid for and is require for delivery,

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mouris Y

    1 star

    02/21/2024

    The worst customer service ever, they deactivate my account 3 weeks ago .and yet after 4 times calling them to find out why my account was deactivated still cant get an answer .I requested to speak to a supervisor or manager that can give some answers,and the customer service said we cant get you to to them because we cant reach them .So calling 4 times within 3 weeks just to find out why my account was deactivated and yet cant get any answer .This is the worst model and way to do business.

    Local BBB

    BBB of Chicago & Northern Illinois

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