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ComplaintsforClark Furniture and Electronics
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/08/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Hello BBB! I purchased a bed and mattress set from this place around October 2022. The total was 800 something dollars and they offered a payment plan. So, I needed to pay in full on or before March 12, 2023 or the amount owed would increase. On my side, I paid all money owed before March 12, 2023.On their side, despite having my driver's license at the time of purchase, they misspelled my name as ****** instead of ******. So, presumably, my 1st payment to them was not reported correctly.The furniture store then (before even my payment time was due which is 3/12/23) reported me to something called ********************* CURRENTLY SITTING ON MY CREDIT REPORT IN ALL ITS ERRONEOUS GLORY. After my multiple calls to the store and West Creek both, I handle this issue over to you. Please help reinstate my good credit standing and have them remove this erroneous entry from all 3 Credit Bureaus. Thank you so much BBB! Respectfully,***********************Initial Complaint
09/16/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
transaction was made 9/5/2021. the item in question is a dresser which was falsely advertised and thus no longer needed. business is refusing any type of return or refund.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.