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Additional Information

Not BBB accredited

Additional Information for Interior Define

View full profile

This is a multi-location business.

Find a Location

Interior Define has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Interior Define

      833 W Armitage Ave Chicago, IL 60614-4328

    • Interior Define

      77 Newbury St Boston, MA 02116-3088

    Location of This Business
    833 W Armitage Ave, Chicago, IL 60614-4328
    BBB File Opened:
    5/19/2017
    Years in Business:
    11
    Business Started:
    11/20/2012
    Business Management
    • Antonio Nieves
    Contact Information

    Principal

    • Antonio Nieves

    Customer Contact

    • Antonio Nieves
    Service Type
    Social Media
    Business Categories
    Furniture Stores

    Pattern of Complaint

    BBB files indicate that this business has a pattern of complaints concerning

    • Consumers allege after making a purchase from the business’s website and receiving a shipping confirmation, they never received the item purchased.
     
    • Consumers allege issues with the furniture including items not matching set ordered, items delivered with damages, or stains.
     
    • Consumers allege that the company has stopped all communication with consumers for returns or issues with the furniture and items purchased from the website.

    On 1/6/2023, BBB submitted a written request to the company encouraging them to address the pattern of complaints.

    As of 1/24/2023 the business has not responded to the BBB request to address the pattern of complaints.    

    Alert

    In January 2023, BBB investigated Interior Define's business practices. This investigation was prompted by a complaints stating the business has ceased all communication with consumers. Many consumers stated that have not received items purchased or the items purchased were shipped to them damaged or not the right complete set they purchased. 

    As of 1/5/2023 the business has placed a statement regarding the current status of the business. Please visit the site by clicking here to see the statement. 

    On 1/06/2023, 1/12/2023 and 1/18/2023, BBB requested additional information. As of1/24/2023 BBB has not received any response from Interior Define. 

     

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