![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforJ&M Associates LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/06/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
May 26,2022 using **** Company to find a contractor for a small roofing project J&M Associates LLc. I paid this company $500.00 deposit to install new gutter on my home on one side. The schedule date for installtion 6/3/2022. On 6/2/22 J&M Company send an experience gentleman from a different company, to my home for evaluate what the work would detail. After his inspection of my roof. He insure me that there was no reason to replace my gutter. He said that he would discuss this with **** of J&M Associates. His finding that the only thing was repair the end of the gutter where there is a hole from squirrel. After multiple calling and texting with no response. My husband was able to *********************** on 6/8/22. We asked if he would send an email with a new proposal for repairing of the hole. We never receive this proposal. We reach out to **** Customer Solution Team they have try on many attempts to reach this company with no prevail. We are asking if you can help us reach this company to bring this to resoling this matter. Thank you for your help. *********************************** ************Initial Complaint
07/06/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Date of transaction * May 26, 2022 Check (#****) * $650.00 ($650.00 deposit; $650.00 upon completion.)Install gutter and downspout on six flat building. Work to begin on 6/3/22. Check was cashed by company on May 27, 2022. * To date no workmen have come to start/finish work. * Photos of downspout and gutters sent per request from company. (Matt * ************ * owner) * Company has not returned my calls. To date no work has started. * Company phone #************.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.