Business ProfileforRC Home Maintenance and Improvement

This was a home warranty repair request. My warranty sent me RC Home Maintenance. I called to set up an appointment for service on 1/8/2024 with RC Home Maintenance and Improvement to service my dishwasher. I was told that they would fit me in on Friday 1/12/2024 between 9-1. No one showed up for the appointment and there was no call. I call and was told the weather was bad and they would come on Monday 1/15/2024 between 9-1. No one showed. I was told at that time that someone came to my house the previous Wednesday 1/10/2024 and that no one was home. I told him that my appointment was for Friday 1/12/2024 he said it must have been a communication issue. I had another appointment for 1/15/2024 between 9-1 again no show. No answer voicemail says it is full. Finally got thru another appointment set up for Friday 1/19/2024 9-1. Again no show. Call the person on the phone said to call the technician he didnt have time. I called ****. Who said he didnt have an order for me but he was 45 minutes away in ******* and would come right away. He did come opened the dishwasher asked how old it was and said it wasnt cost effective to fix so it would need to be replaced. He called and texted supposedly the warranty company with his report. I would hear in ***** hrs. I paid by check the $45 service fee. My check has been cashed. The warranty company has no record of the service report and will not process my claim without it. I have requested the report from RC almost every day including today 1/31/2024. The warranty company has reportedly requested also. There is a full voicemail. No response to SMS messages or emails. Now I have to get a new service provider and pay again. I have requested a refund which has to come from RC. Not likely. DO NOT USE THIS COMPANY!!!