ComplaintsforDream Creations Gift Boutique
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Complaint Details
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Initial Complaint
03/23/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
The owner of this business has been nothing less than a nightmare. She changed the prices of the goods I was purchasing $15/25 more. I knew that they had charged me a ridiculous amount so I had my mother go inside the same day and purchase everything I purchased . By that time the prices were adjusted to the normal price. I then went back in the store for a refund and they refused to accommodate me in any way. No where in this place does it says all sales are final neither did my receipt. They charged me $5.00 just to use my credit card after spending $700.00 this store has been robbing our community for way to long. They swiped my card twice, I had to file a dispute with my bank to recover my money. They kept lying saying they issued it back to my card. I never received anything from them until my bank got involved.Business response
03/24/2023
I don't know this person and have never serviced her ... Please provide proof of purchsseCustomer response
03/25/2023
Complaint: 19705203
I am rejecting this response because: The owner hasnt been truthful. This business will run your credit card for double the purchase and days after the purchase. She changes the prices verbally and refuses to give the price marked on the merchandise
Sincerely,
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.