ComplaintsforGreen Sky
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/20/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
They reported to the credit report that I have missed payments and I haven't missed one payment. They dont like that im paying the minimum payment and they want me to pay moreInitial Complaint
11/20/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I purchased windows through *********** project home loan, the financing came from green sky. My complaint is I received a bill from project home that I owed over $400.00. I called and was told that they hadnt received a payment since May. I told them that I pay monthly and they more or less called me a liar so I went to my bank and they informed me that my payment was sent back to my account,. They pulled up my account and made me a copy, I wrote a letter and sent them a copy. ********** called and said that the payment was not sent back even after I had the proof. I checked my credit and I was put on collections. I recieved a letter stated there had not been any errors in the system. Seems no one can or will help me, I need your help Im willing to pay back what I owe but what I need is to correct my credit.*************************** ***************************************************************Initial Complaint
11/07/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I am being charged ******** for a project loan that was cancelled and none of the work had started on my bathroom . I cant seem to get any answers from anyone at this company as to why my money will not be returned to my credit card. This has been going on for almost 2 weeks now with no response whatsoever!Initial Complaint
07/20/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I called this company green sky asking them what the promotional period was all about that I saw on their website for my loan that I had already signed the contract they told me after 60 days my contract would be reviewed and there was a possibility of my monthly payment increasing I told them I did not see this anywhere in my contract and they told me it was on the first page I attached a copy of the contract to this complaint and circled the paragraph they refer to it is not written in plain English that there's a possibility that my minimum payment could increase I think this is very deceptive.
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Customer Complaints Summary
4 total complaints in the last 3 years.
1 complaints closed in the last 12 months.