ComplaintsforLincoln Park Aesthetics, LLC
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Complaint Details
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Initial Complaint
12/28/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
A package of services including laser therapy was purchased for a total of 1320$. Services were not completed and multiple attempts have been made to contact business. Business appears to have vanished overnight, no recourse for refund or suggestion for alternatives presented. Transaction dates of 22Oct22 and 14Jan23 for respective amounts of 840 and 480.Initial Complaint
12/28/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I paid $2,296.31 on 12/29/2022, to receive 3 fractional laser treatments, to help with rosacea.The first treatment was administered that day (12/29/2022), and the 2nd was administered on 3/25/2023. I was looking to schedule my 3rd treatment in Oct/Nov 2023, but upon my outreach to the business phone #, there was no answer. Similarly, when I went to the physical location during business hours, the door was locked and the lights were out. I later heard that the business was permanently closed, without informing clients that this would happen.To this day, there is no updated information on their phone # or on the door of their former location. Their social platforms and website also have zero updates on what to do if remaining services are due to clients. I've reached out to the business owner on LinkedIn, but have not received a response from her. I'm simply looking for a refund for the 3rd service that was never provided to me (yet, for which payment was indeed received). This amount is $765.44. I also contacted my credit card company, ************ to see what they can do....but they've yet to hear from the merchant.Initial Complaint
12/06/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Paid total of $1380.00 for laser hair removal services total of 20 sessions and only received 10 sessions. Had two appointments scheduled for myself and my daughter on 11/7/2023 and 11/10/2023. Received message on 11/4/2023 stating "we are sorry but due to unexpected circumstances Lincoln Park Aesthetics is closed until further notice. Attempted to contact them by phone at ************ phone is disconnected and their website has been shut off since the text went out www.lincolnparkaesthetics.com Looking to get reimbursed for the remaining services owed total $690.00Initial Complaint
11/22/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Purchased an 8 session package for laser hair removal. Business has since disappeared and is not responding to calls and I'm unable to leave messages or reach anyone.Initial Complaint
11/16/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Paid for services and then the merchant went out of business.Initial Complaint
11/15/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Purchased a package deal for laser tattoo removal. Arrived for my second appointment out of three (after confirming my appointment 2 days prior via text message) to a locked door and no one answering the business phone. After looking at reviews online, many people have had similar circumstances over the past week. Have they closed without any warning?
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Customer Complaints Summary
6 total complaints in the last 3 years.
6 complaints closed in the last 12 months.