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          Find a Location

          Vital Proteins has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Vital Proteins

              3400 Wolf Rd Franklin Park, IL 60131

            • Vital Proteins

              939 W Fulton Market Chicago, IL 60607-1324

            Business ProfileVital Proteins

            Health Products
            Multi Location Business

            Contact Information

            3400 Wolf Rd

            Franklin Park, IL 60131

            Visit Website
            (224) 544-9110

            Customer Reviews

            1.16/5

            Average of 19 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            41 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 10

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Vital Proteins is a company that provides natural, sustainable protein sources that enhance the well-being and health of our customers. They offer whole food based nutrition containing collagen. 

            Business Details

            This is a multi-location business.

            Find a Location

            Vital Proteins has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Vital Proteins

                3400 Wolf Rd Franklin Park, IL 60131

              • Vital Proteins

                939 W Fulton Market Chicago, IL 60607-1324

              Location of This Business
              3400 Wolf Rd, Franklin Park, IL 60131
              BBB File Opened:
              1/11/2018
              Years in Business:
              10
              Business Started:
              8/22/2013
              Business Incorporated:
              8/22/2013
              Type of Entity:
              Limited Liability Company (LLC)
              Number of Employees:
              226
              Alternate Business Name
              • Vital Proteins LLC
              Business Management
              • Kurt Seidensticker, Founder
              Contact Information

              Principal

              • Kurt Seidensticker, Founder

              Customer Contact

              • Kennedy Harwood, Team Leader
              Read More Business Details and See Alerts

              Customer Complaints

              41 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/06/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              I along with my friend, went to purchase an item that ****** carried by vital proteins when I came home the box was opened
              Read More
              Read 40 More Complaints

              Customer Reviews

              19 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              divya g

              07/12/2023

              I signed up to receive a 20oz Vital Protein Collagen every 4 weeks and a vital marine collagen every 6 weeks. I have moved to a different location and am trying to change my new address. I am trying to log in via my password to change the address but they are not letting me. Even the password change request is also not processed with just the message that the email id is not registered. I have tried logging on with the previously confirmed order send to the same email id but to no avail. I'm concerned that my order would be shipped to a my previous state address. I hope this is a reputable company which will not cheat consumers by not allowing them to even change their shipping address. I tried reaching out to their phone service but again no response. This is getting sketchy now.

              Vital Proteins Response

              07/14/2023

              Hello *****,

              Thank you for reaching out, happy to help! I just resent you the account activation email which will prompt you to set up a password so that you can get logged into your account. We are so sorry for the frustration with that portal. We are happy to make any adjustments for you from our end. 

              I sent you a follow up email so you can get in touch with us with any questions. Please let us know if there is anything else w can help you with. 

              In health, 

              Team Vital 

              Read 18 More Customer Reviews

              Local BBB

              BBB of Chicago & Northern Illinois

              More Info on Local BBB

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