![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforT's HVAC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/19/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
*********************** of Ts HVAC requested a deposit to replace our furnace on August 7th and did not complete the work nor return the deposit of $1000.Initial Complaint
11/03/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
******, provided service at my home for my HVAC for a leak. I advised him there was a leak and another technician a few days ago had just filled my freon. ****** instead of fixing the problem said that the tech didn't put anything in it and refilled and charged me for that. A few days later that leaked out. He then said a part on my AC needed replacing and charged me for that instead of finding leak. A few days later same problem AC wasnt getting cold. He then used a liquid sealant and change me again. He stated it wouldnt leak again. He excessively charged me and still didnt find the leak. He stated he would provide a refund. I've checked back several time for the refund and he stated business was slow and he didnt have the money to refund me.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.