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ComplaintsforProgressive Industries Inc
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Complaint Details
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Initial Complaint
10/30/2021
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
We ordered a printer through Walmart.com on 10/12/21. Shortly after we ordered the printer, we realized it was a monochrome printer. Because this printer was distributed through a third party, we did not have the option of canceling the order. When the item arrived on 10/7/21, we were informed that the item needed to be returned to the distributor for full refund. We were given a tracking slip to track the item and we were told that we would hear from the distributor within a couple of days. The item was received by the seller on 10/11/21. When we had not received any communication from the distributor, I sent an Email to the distributor on 10/18/21, which was then relayed to Progressive Industries. When We did not get a response from ************** or Progressive Industries, we sent another Email on 10/22/21. We have still received no response or refund despite repeated Emails.Initial Complaint
09/07/2021
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
An order placed on August 27, 2021 was charged but the company won't respond to requests for updates. There has been no shipping information provided and my order #***** does not show up on their website record system. They have charged me for the order and a refund or the product is needed.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.