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Find a Location

St Bernard Hospital has 1 locations, listed below.

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    Business ProfileforSt Bernard Hospital

    Hospital

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    326 W. 64th Street, Chicago, IL 60621-3146
    BBB File Opened:
    6/19/2008
    Years in Business:
    29
    Business Started:
    1/1/1995
    Business Started Locally:
    1/1/1995
    Type of Entity:
    Non-profit Organization
    Business Management
    • Ms. Dianne Sinclair, Marketing Director
    Contact Information

    Principal

    • Ms. Dianne Sinclair, Marketing Director

    Customer Contact

    • Ms. Dianne Sinclair, Marketing Director
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/07/2022

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    During visit from 11.17.21-11.19.21, Amendment to PHI Request (1.17.22) and Statement of Disagreement (4.27.22) I presented evidence of cancerous mass reports to E.R. doctor for cancer evaluation (diagnosis, staging, prognosis, treatment recommendations) &/or to inform medical professionals that I had no cancer treatment to date. On behalf of a third-party payor for payment consideration of $628.63 bill, I request the following information:1.A copy of cancer surgical reports (Late Latent Syphilis or 3rd Stage of cancer, lung mass, adrenal masses, heterogeneous breast masses, anterior paramediastinal mass, pelvis phlebolith), surgical reports for lesions (vagina, splenic, neoplasm in colon, significant abdomen calcifications). 2.All items on an itemized bill must have CPT codes and ICD10 codes to be paid by ********* Please provide a copy of all lab orders with ICD10 codes from Emergency Room and in-patient basis. 3.All notes (1992, 1998, 2006) expired after 10 years per record retention laws (210 ILCS 85/6.17). If you have a copy of notes prior to expiration, please forward a copy of compliance notes (pre-operative labs, ekg, cxr) that were sent directly from providers that is pre-requiste for notes to be used in diagnosis, assessment, plan &/or treatment.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Christina R

    1 star

    06/07/2022

    This hospital is ridiculous. The staff doesnt care about the people coming though . They have you sitting in the waiting area for 3 hours before they even see you . The nurses walk around doing nothing laughing and joking not even caring whats going on . Its ridiculous how many people leave before being seen . My partner was exposed to Covid he came and they barley did anything. He could barely breath or even speak . I wasnt allowed to go with him to the back . 30 minutes into being back there it took me to inform somebody to check his oxygen levels cause he can barely breath . It took 45 mins for them to do so and when they did they were low . He couldnt move or anything. The wait room is nasty needs to be cleaned its just ridiculous

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