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          Zoro.com has 1 locations, listed below.

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            • Zoro.com

              500 W Madison St Ste 4000 Chicago, IL 60661-4596

              BBB Accredited Business

            Business ProfileZoro.com

            Industrial Supplies
            BBB accredited business

            Contact Information

            500 W Madison St Ste 4000

            Chicago, IL 60661-4596

            Visit Website
            (855) 289-9676

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            2.03/5

            Average of 39 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            62 complaints closed in last 3 years

            18 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/1/2013

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This business offers: Industrial Equipment.

            Business Details

            Location of This Business
            500 W Madison St Ste 4000, Chicago, IL 60661-4596
            BBB File Opened:
            8/4/2011
            Years in Business:
            13
            Business Started:
            12/13/2010
            Business Started Locally:
            12/13/2010
            Business Incorporated:
            12/13/2010
            Accredited Since:
            6/1/2013
            Type of Entity:
            Corporation
            Alternate Business Name
            • Zoro US
            Additional Contact Information

            Fax Numbers

            • (855) 484-0406
              Other Fax
            • (855) 329-9676
              Other Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            62 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/12/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            Hi,I ordered kitchen cabinet handles from Zoro.com through their call center, they informed me that since I didnt have a US credit Card I would have to send them a wire transfer which I did. About a month later, they informed me that they were going to cancel my order without a detailed explanation and that my credit card would not be charged. I emailed them that I didnt pay by credit card and that I paid via wire transfer, they promised to refund me and its been about a month now that I havent received my refund, given that Ive already sent them two reminder emails.They dont contest they owe me the money, but the money is just not being refunded and without any explanation as to why Im being delayed so much. This is a real burden because Im waiting to get back my money so that I can find another merchant to supply me with the same product, so their delay is just causing me more hardship. I would greatly appreciate your help in getting my money back without further delay, thank you.Kind regards,*****
            Read More
            Read 61 More Complaints

            Customer Reviews

            39 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Caterina U

            04/24/2024

            I ordered a blow drier with a credit card I never use. 5 minutes after ordering I got an alert that my card was used fraudulently and they declined the purchase. This company is a scam. I would not recommended. Im trying to contact them about my purchase and I cant get anyone to answer.
            Read 38 More Customer Reviews

            Local BBB

            BBB of Chicago & Northern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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