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Find a Location

Vortex IT Solutions, LLC has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Vortex IT Solutions, LLC

      200 W Madison St Ste 2100 Chicago, IL 60606-3521

    • Vortex IT Solutions, LLC

      1900 E Golf Rd Suite 950-Q Schaumburg, IL 60173-5834

    • Vortex IT Solutions, LLC

      951 New London Road Newark, DE 19711

    • Vortex IT Solutions, LLC

      190 S La Salle St Ste 2100 Chicago, IL 60603-3541

    Business ProfileforVortex IT Solutions, LLC

    Information Technology Services
    Multi Location Business

    Current Alerts For This Business

    Pattern of Complaint:
    BBB files indicate that this business has a pattern of complaints concerning consumer allegations of demands for payment after consumer allows remote access to their computer, consumer allegations of misrepresentation of Vortex IT Solutions identity, Responses to the consumer complaint allegations that show no record of transaction on file and long delays in responding to consumer complaints. On April 13, 2020, the BBB submitted a written request to the company encouraging them to address the pattern of complaints. As of June 18,2020, BBB has had no response.
    Alert:
    On 3/20/2020 Vortex, IT Solutions, LLC came to the attention of the BBB. At that time the BBB looked further into the business practices. This investigation was prompted by a pattern of complaints from consumers. We have not been able to connect with the business in regard to the allegations. 

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Vortex IT Solutions, LLC has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Vortex IT Solutions, LLC

        200 W Madison St Ste 2100 Chicago, IL 60606-3521

      • Vortex IT Solutions, LLC

        1900 E Golf Rd Suite 950-Q Schaumburg, IL 60173-5834

      • Vortex IT Solutions, LLC

        951 New London Road Newark, DE 19711

      • Vortex IT Solutions, LLC

        190 S La Salle St Ste 2100 Chicago, IL 60603-3541

      Location of This Business
      200 W Madison St Ste 2100, Chicago, IL 60606-3521
      BBB File Opened:
      3/20/2018
      Years in Business:
      8
      Business Started:
      10/14/2015
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Bidyut Shome, Manager
      Contact Information

      Principal

      • Bidyut Shome, Manager

      Customer Contact

      • Bidyut Shome, Manager
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/17/2022

      Complaint Type:
      Billing Issues
      Status:
      Unanswered
      I received a call from Vortex IT Solutions - indicating that I have a service that they were going to charge my credit card to unless I logged into my computer to cancel this order $199.99. They refused to cancel this $199.99 charge unless I logged in my computer - I googled the company and they had a different number I called that number and it routed me to the first number that I called - they appear to be a scam operation

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB of Chicago & Northern Illinois

      BBB Reports On

      BBB reports on known marketplace practices.

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