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          Find a Location

          The Angel Zapata Agency has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • The Angel Zapata Agency

              10647 S Pulaski Rd Chicago, IL 60655-3827

            • The Angel Zapata Agency

              10637 S Pulaski Rd Chicago, IL 60655-3827

            Business ProfileThe Angel Zapata Agency

            Insurance Agent
            Multi Location Business

            Contact Information

            10647 S Pulaski Rd

            Chicago, IL 60655-3827

            Visit Website
            (773) 233-5714

            Customer Reviews

            1/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            17 complaints closed in last 3 years

            15 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            The Angel Zapata Agency has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • The Angel Zapata Agency

                10647 S Pulaski Rd Chicago, IL 60655-3827

              • The Angel Zapata Agency

                10637 S Pulaski Rd Chicago, IL 60655-3827

              Location of This Business
              10647 S Pulaski Rd, Chicago, IL 60655-3827
              BBB File Opened:
              3/12/2021
              Years in Business:
              12
              Business Started:
              1/5/2012
              Business Started Locally:
              11/12/2020
              Business Incorporated:
              1/5/2012
              Type of Entity:
              Corporation
              Alternate Business Name
              • Angel Zapata Agency
              • Income Tax Preparation & Notary Services Inc.
              Business Management
              • Mr. Angel Zapata, President
              Contact Information

              Principal

              • Mr. Angel Zapata, President

              Customer Contact

              • Mr. Angel Zapata, President
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              17 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/08/2024

              Complaint Type:
              Product Issues
              Status:
              Unanswered
              On February 1, 2024, I went to Income tax and preparation services to have my 2023 taxes prepared by the owner Mr. ******************** Zapata. I paid him a fee of $255.00 for the service. After several weeks passed not hearing anything about my taxes I decided to checked my refund and I checked it several times and was told by the *** that my taxes were never submitted and theres no record of my taxes on file. He ripped me off. I called and left messages for Mr.Zapata as to why he didnt submit my taxes..he never responded. I went to his agency and confronted him about my taxes. I was told he submitted my taxes but I wasnt shown any proof that he did. I asked for my refund that I paid him to do a service that he didnt do and was told by Mr.Zapata that Im not getting my money back. His ad does not state that his fees are non-refundable. I had to pay out again to redo my taxes using Turbo Tax with no issues. ******************** Zapata is a ***** that ripped people off and his place of business should be investigated and shut down.
              Read 16 More Complaints

              Customer Reviews

              6 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Alfredo L

              03/26/2024

              At this point Angel has stolen my Documents to file my taxes has not responded in 6 weeks and has not return my calls or emails. Have went to office his office is not open. And I have filed a fraud activity with the irs and with the   ***************.
              Read 5 More Customer Reviews

              Local BBB

              BBB of Chicago & Northern Illinois

              More Info on Local BBB

              BBB Reports On

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