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ComplaintsforM M Surveying
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/29/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
Order ID: ******************* CountProduct Name and ASIN ** AGU73969703 Genuine OEM Main Top Assembly (Black) for ** Glass-Top Range or Stoves ASIN: B00ISBM5II ISSUE Received product listed above on March 14, 2023. The product was damaged when I opened the box. I filled out a REFUND REQUEST on Amazon and returned product to company through Fed Exon March 14, 2023. It cost me $85.95 return shipping. Since the product was damaged when received, I expected to be reimbursed by ************ Parts for the return Shipping.Business response
03/31/2023
This complaint is a scam. ******************************* has been deceased for 6 years now and the company has been closed since then. Thank you.Customer response
04/01/2023
Complaint: 19868154
I am rejecting this response because:
Sincerely,
***********************Customer response
04/04/2023
Complaint: 19868154
I am rejecting this response because:I am writing because you have closed my complaint because the response said "This complaint is a scam. ******************************* has been deceased for 6 years now and the company has been closed since then".
I contacted Parts & Parts Plus requesting their phone number and address. They provided me with an address of **********************************************************************;
I am attaching a copy of my correspondence with the company and would like my complaint reopened because the company is NOT closed. Thanks.
Sincerely,
***********************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.