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ComplaintsforAll Around Landscaping
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Complaint Details
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Initial Complaint
07/11/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
On Friday 06/10/22 contacted ********************* from All Around Landscaping for yard work that needed to be performed. He was able to provide a quote for services required and from there we signed an agreement to have work performed on Saturday 06/11/22. Saturday received a message stating there was an accident with the workers and they would be out Monday. Monday received a message that they would have to reschedule. I called Jorell and explained that work needed to be completed and if they could not come by, I would need a refund so I could find another landscaping company. He agreed and promised they would complete the work. Tuesday, I came home after work thinking they had completed the work and saw that only a small patch in the front yard was completed. I emailed him inquiring about the rest of the work. He stated. they left but would be back. From there he stopped responding to phone calls. Friday I found out they had never been to the property at all, the work done was by another person. I tried requesting a refund with no success. I tried filing a complaint with my bank and due to third-party service used, no success. To date, he does not answer or has not completed the work paid for.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.