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Find a Location

Best Chicago Limo Service® BestChicagoLimos.com has 1 locations, listed below.

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    Business ProfileforBest Chicago Limo Service® BestChicagoLimos.com

    Limo Service

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    332 S Michigan Ave Ste 121-B797, Chicago, IL 60604-4434
    BBB File Opened:
    9/22/2021
    Years in Business:
    25
    Business Started:
    9/16/1998
    Business Incorporated:
    3/24/2011
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Best Chicago Limo Service, Inc
    Business Management
    • Mr. Tony Caruso, Manager
    Contact Information

    Customer Contact

    • Mr. Tony Caruso, Manager
    • Mr. Valentin Popovici, President

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/07/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Transaction Date: June 28, 2023 Amount of Money: $1868.73 Business committed to provide Party Bus Transportation on our wedding day.This business no longer seems to exist online. Their website is gone, their social media is gone, their address is no longer listed with their business. They are not answering phone or email communications.Business has not tried to resolve the problem Invoice Number: 889BD984-0001

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Marty G

    1 star

    10/25/2023

    STAY AWAY FROM THIS COMPANY (they don't even deserve 1 star)-- absolutely awful & very unprofessional. I booked a 56-passenger bus with Best Chicago Limo Service for my daughter's wedding on Oct 22nd (for our 50 out-of-town guests)-- paid them 5 months in advance as soon as we booked it. And a day before the wedding they sent me an email stating that they made a mistake and put the wrong date into their booking system so they couldn't provide us with any transportation. They wouldn't provide any other companies to pursue... no solutions... not even the courtesy of a phone call. They left us hanging. I had been calling them for 7 days prior to the wedding date to reconfirm things and they never answered the phone... never returned my voice mails... absolutely no response. NO ONE DESERVES TO BE TREATED LIKE THIS & THEY DON'T DESERVE YOUR BUSINESS.Fortunately I found a much better limo service on a very short notice and they were fantastic... ********** LIMO SERVICE. They were extremely accommodating and I highly recommend them to anyone needing service in the greater Chicago area.I just saw another Yelp review of Best Chicago Limo Service that was posted yesterday (10/24/23) and they encountered the same problem as me. Here is their post..."Received one star because I could not go lower. My daughter's wedding is this weekend and this place has completely ghosted her and he fianc. They have made multiple attempts to reach them by phone and by email (the only options they offer) and have received ZERO responses. This company took A LOT of money from them a year ago as they booked in plenty of time to ensure no complications, and now they do not seem to exist. Not sure any of the positive reviews are accurate as they seem to be self-generated. Buyer beware - DO NOT use this service..it is a front and a scam."

    Local BBB

    BBB of Chicago & Northern Illinois

    BBB Reports On

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