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Find a Location

Lendfirm LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
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    • Lendfirm LLC

      165 W Chicago Ave Ste 202 Chicago, IL 60654-3217

    Business ProfileforLendfirm LLC

    Loan Servicing

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Lendfirm LLC offers loan servicing and retail financing. 

    Products & Services

    Loan Servicing, Retail Financing

    Business Details

    Location of This Business
    165 W Chicago Ave Ste 202, Chicago, IL 60654-3217
    BBB File Opened:
    5/1/2018
    Years in Business:
    6
    Business Started:
    11/14/2017
    Business Started Locally:
    11/14/2017
    Business Incorporated:
    11/14/2017
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • LendFirm
    Hours of Operation

    Primary

    M:
    10:00 AM - 6:00 PM
    T:
    10:00 AM - 6:00 PM
    W:
    10:00 AM - 6:00 PM
    Th:
    10:00 AM - 6:00 PM
    F:
    10:00 AM - 6:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Dustin Mauldin, Manager
    • Mr. Daniel Chen, COO
    Contact Information

    Principal

    • Mr. Dustin Mauldin, Manager
    • Mr. Daniel Chen, COO

    Customer Contact

    • Mr. Daniel Chen, COO
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/15/2023

    Good evening My name is ***************************** this company lendfirm say that you have to have a Bank account to finance jewelry they are offering no credit check no credit they can finance anyone I applied about 2 or 3 months back to get a watch the company turned it down and the reason for this is they say my bank is not a traditional bank but it is a member of FDIC it's a bank that is online that is discrimination and not right a bank Is a bank as long as I can get Bank statements from them my social security check goes in there and I have my life insurance coming out of there I don't care if it's an online bank it is a member of FDIC that make it traditional they have savings account a credit card and I don't know what else but it is traditional something needs to be done to stop this c*** ASAP they need to be dealt with please do something about this

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Chris B

    5 stars

    03/14/2023

    I read the below negative reviews and am confused a bit. They've been great to me. The set auto payments are low enough to not cause a burden for me. Every time I called during buying process they were professional and prompt. I would suggest them but realize if someone doesn't set autopayments you may feel differently. Girlfriend loves her ring, receives a lot of compliments. It's been positive experience for me.

    Local BBB

    BBB of Chicago & Northern Illinois

    BBB Reports On

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