ComplaintsforOverland Bond & Investment Corporation

• Initial Complaint

  06/11/2024

  Complaint Type:

  Billing Issues

  Status:

  Unanswered

  More info

  I am not liable for this debt with overland bond, I do not have a contract with overland bond. In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681 Overland bond has violated my rights.15 U.S.C 1681 section 602 A. States I have the right to privacy.15 U.S.C 1681 Section 604 A Section 2: It also states a consumer reporting agency cannot furnish a account without my written instructions 15 U.S.C 1681c. (a)(5) Section States: no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years.15 U.S.C. 16815-2 (A)(1) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.

• Initial Complaint

  01/23/2024

  Complaint Type:

  Product Issues

  Status:

  Unresolved

  More info

  A finance company is trying to collect money for a vehicle which was already returned to them.

  Business response

  02/05/2024

  The customer entered into a contact with ********************** Bond and Investment Corp, the customer voluntarily surrendered the vehicle, and the vehicle was sold at auction, as per the terms of the contract the customer is held responsible for the deficiency balance. This is the net difference between the amount the customer owed and the amount the creditor sold the collateral that secured the loan. 

  Customer response

  02/05/2024

   
  Complaint: 21188296
  
  I am rejecting this response because: The Business is trying to collect an amount that is close to the value of the original contract and not only a portion as they are claiming. I do not agree to this being a ********** or truthful on their behalf as the amount they are attempting to collect reflects.
  Sincerely,
  
  *************************

• Initial Complaint

  06/13/2023

  Complaint Type:

  Sales and Advertising Issues

  Status:

  Unanswered

  More info

  May 5,2023 I made the final payment on my car and was told I would receive a final payment email to sign & the title for my car would be sent to the dealership it was purchased from! After a week I realized I had not received the final payment email, so I call Overland Bond!!! Today is **** 13,2023 and I have yet to receive anything after several calls to this company!!!!

• Initial Complaint

  05/01/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  If you have credit issues, do not go to them, find somewhere else to purchase your vehicle. The finance team is horrible and disorganized. Paid off a car within the time frame of 36 months, never received a call about the title. When I inquired I was told it takes at least 30 days to get the title or notification that it is ready. Completely understandable except it had now been 90 days and when I called I got the run around. One guy named ****** called me back in an attempt to resolve the matter and then told me "ma'am you're the one who called the finance ****** When I said no, I called customer service and requested a manager who is over the title department. He said "Well whatever, I don't have time for this. " and then hung up on me. Very unprofessional and unproductive. It should not be this difficult to get a title of car that has been paid off. Then I was told my car might stop working because of the gps they installed. Just stay away from them and overland bond.

• Initial Complaint

  02/26/2023

  Complaint Type:

  Billing Issues

  Status:

  Unanswered

  More info

  Hi myself *******************************, as well as my mother *************************** has a contract with Overland bond who financed are jeep that we had ever since we have made payments, none of these payments were reported to the credit bureau ever since last year when we purchased a vehicle here it is now going into March, and nothing was still reported to the credit bureau about the payments made I would greatly appreciate it at the payments be made to the credit bureau immediately, stating that the payments were made because now that payments were not made, and not posted on our credit. It is dropping her credit because its not showing that we are paying anything so please corrected issue and put that we have made payments monthly on time.

• Initial Complaint

  01/19/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  Very rude over paid for a car and insurance they scam me for a car hassle and threatening me over and over again.

• Initial Complaint

  07/27/2022

  Complaint Type:

  Billing Issues

  Status:

  Unanswered

  More info

  This letter is to inform you that I recently received a copy of my credit report that your company publishes and after reviewing it I found a number of items on the report that are inaccurate. The accounts in question are listed below. Please send me copies of the documents that you have in your files as of this date that you used to verify the accuracy of the accounts listed below.OVERLND BOND ACCT #: ********** BAL. $10,384.00 Under the Fair Credit Reporting Act, 15 U.S.C. ****g I have the right to demand that you disclose to me all of the documents that you have recorded and retained in your file at the time of this request concerning the accounts that you are reporting in my credit report. Please dont respond to my request by saying that these accounts have been verified. Send me copies of the documents that you have in your files that were used to verify them. If you do not have any documentation in your files to verify the accuracy of these disputed accounts then please delete them immediately as required under Section 611(a)(5)(A)(i). By publishing these inaccurate and unverified items on my credit report and distributing them to 3rd parties you are damaging my reputation and credit worthiness.

• Initial Complaint

  07/26/2022

  Complaint Type:

  Billing Issues

  Status:

  Unanswered

  More info

  To Whom it may concern,This letter is to inform you that I recently received a copy of my credit report that your company publishes and after reviewing it I found a number of items on the report that are inaccurate. The accounts in question are listed below. Please send me copies of the documents that you have in your files as of this date that you used to verify the accuracy of the accounts listed below.OVERLND BOND ACCT #: ********* *BAL. $11,197.00 Under the Fair Credit Reporting Act, 15 U.S.C. ****g I have the right to demand that you disclose to me all of the documents that you have recorded and retained in your file at the time of this request concerning the accounts that you are reporting in my credit report. Please dont respond to my request by saying that these accounts have been verified. Send me copies of the documents that you have in your files that were used to verify them. If you do not have any documentation in your files to verify the accuracy of these disputed accounts then please delete them immediately as required under Section 611(a)(5)(A)(i). By publishing these inaccurate and unverified items on my credit report and distributing them to 3rd parties you are damaging my reputation and credit worthiness.

• Initial Complaint

  07/25/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  I brought a vehicle with ***** miles on it and only had it for 8 months before the car mess up on me twice within the 8 months time frame this time the motor went out on it on my way to work I told them I didn't want the vehicle that I want another one because I drive to far to be dealing with a non reliable car they said that they need to service the car but ****** the manager call me ask me where my vehicle was at 0n the 19th of July when I've been calling leaving messages for them to pick the car up since the 11th so they can see that the vehicle motor is gone and put me in another one which they haven't took care of yet in results of me being out of work for going on 3weeks now I ask them at this point I dnt want I want to give it back and that was told to ****** on the 19 when he finally got back with me we he heard that I didn't want it I just want another vehicle he told me that that's not how it work I said I feel it not reliable for me to drive to work it's the second time the car broke down on me in 8 months I ask to either be put in another vehicle or ket out of my contract where I can go somewhere else to purchase a vehicle I just want to get out of the contract and simply go else where if they dnt want to put me in another vehicle I didn't purchase a extended warranty because I figured I had time considering the car only had ***** miles on regardless of that I put **** down on a car I pay 506 a month for a car i was never late on payment car just fell 3 payment behind because the car been down and I refused to pay for a car that not in running condition in which I only had fir 8 months and it broke down on me twice in 8 months I pay 506 a month tor a reliable vehicle not a lemon

• Initial Complaint

  07/12/2022

  Complaint Type:

  Billing Issues

  Status:

  Unanswered

  More info

  I am a victim of identity- theft, I am writing to request that you block all accounts disputed as fraudulent on my credit reports with Transunion, Equifax, and Experian. This information does not relate to any transactions I have made. I did not give anyone authorization or consent to use my personal information. I hereby exercise my legal rights enacted by Congress and The ************************* which explicitly states when a victim of identity-theft dispute a fraudulent account on his/her credit report it shall be honored by all credit bureaus and all fraudulent information should be blocked within 4 days and proper notification shall be given to all data furnishers pursuant to section 605b of The Federal Fair Credit Reporting Act.1. OVERLND *********** $10,384.00 Acct # **********

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩