ComplaintsforInternational Shipping Link Inc.
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Complaint Details
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Initial Complaint
08/01/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I found charges on my credit card that total $136.90 that were fraudlent, in the information line for the transaction, the words "Complete Your Tel" and the phone number ************ appear. This phone number is attached to this business.Business response
08/16/2023
Hi,
we do not have any record of this amount charges. please provide more details for Shipment, agreement and payment receipt & invoice for further investigation,
Thanks
*****
Initial Complaint
09/23/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
On July 14 I contacted international shipping Link requesting for a shipment quote and someone who could help load cars for me into an ocean container that they (International shipping Link) will provide from Maersk. International shipping link customer care by name **** called me and gave me a name of a loader called ********************** and said this guy could help load the container for me and hand it to them international for further processing and shipping to my country ********. I live in ********* and because Maersk doesnt operate in ********* any more, I had to ship ALL 3 cars to ******* to be loaded. These are very expensive cars for over $70k and where purchased by a business in ********. Everything went well and a deposit of $500 was paid to international except for the fact that International shipping did not follow the draft I gave them for documentation and basically pulled my name out as the shipper and inserted the loaders (********************** name on the bill of laden). After several attempt to have international change the doc , they didnt and so I was forced to work with the loader though its my container and I was supposed to be the shipper. I flew to ******** on august 12 to prepare for the arrival of this container (MSKU8854974) so I could hand the vehicles to the buyers. But before I departed, I made a wire transfer of $4200 on 08/10/2022 agreed by international shipping Link and the loader (*******) see attachment. I then flew to ******** on august 12th via Delta /Air France. At this point the full amount of the Container was paid for and ALL I was waiting for was a release document so I could clear the container out of the seaport in ********. International shipping promise I was going to have it in 5 business days. While in ******** I called and requested for a release, and nothing happened until I came back to *** on September 4th. Container arrived and is still seated at destination. please see attachment for complete complaintBusiness response
11/10/2022
We discussed the issue with the customer and the issue was resolved. Customer pulled back his case as he realised the issues. Let us know if you have any further updates.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.