ComplaintsforChicago Brickhouse Ovens Inc.
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Complaint Details
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Initial Complaint
02/26/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On January 22, 2023, I received an invoice from this business to perform exterior masonry restoration work, deck/porch repairs, and some (pending owner/contractor decisions) interior work. This invoice was for a $15,000 down payment on the project. I paid the invoice. In continuing down this path, this contractor proved to have misrepresented his ability to complete the work. After about 4 weeks of attempting to resolve and get back on track with the project, the contractor and I made the decision to terminate the agreement and his work on the project. At this point, the only work this contractor had completed was some minor interior work, and nothing of what was detailed in the initial invoice. The verbal agreement was that the contractor would refund $7,500 of the down payment the following week. When I emailed to confirm this, the contractor denied the agreement and has recently stopped responding entirely. The contractor has also retained a key to the property as well as the building permit (which I paid for an expediter for), despite having agreed to return both.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.