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Find a Location

W. T. Oki Motors, Inc. has 1 locations, listed below.

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    Business ProfileforW. T. Oki Motors, Inc.

    Motorcycle Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    6320 N Milwaukee Ave, Chicago, IL 60646-3711
    BBB File Opened:
    8/25/2009
    Years in Business:
    15
    Business Started:
    8/5/2008
    Business Started Locally:
    8/5/2008
    Business Incorporated:
    8/5/2008
    Type of Entity:
    Corporation
    Alternate Business Name
    • City Scooters
    • Scooter Dogs
    Business Management
    • Mr. Jeff Tietz, President/Owner
    Contact Information

    Principal

    • Mr. Jeff Tietz, President/Owner

    Customer Contact

    • Mr. Jeff Tietz, President/Owner

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/13/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    6/20 Vino 125 in for sticky throttle. Ready 7/********* picked up 7/7 said cornering weird. Start it, like a chainsaw NOT quiet ride dropped off. Greasy fingerprints/liquid streaks all over. 4 bolts 1 washer under seat. Steering column no longer aligned w/front fork. If I align handlebars at stop, take off, immediately veer right. Mechanic *****'s inventive response? "Tire was underinflated (another fix not done correctly), should be fine now." I ride home, not fine. Underinflated tires only make ride mushy! Alignment is done after tire changes! Can't get Vino above 30mph, throttle sticks at 22, SLOWLY gets to 30; I've ridden 18yrs at *****. M says ******** cable replaced is "new/tight," in ******* miles will loosen. (EPM says: nonsense.)M says Vino sounding louder/rough could be beginning of crankshaft failure or maybe the air filter. Racket started AFTER Vino at Oki. If racket occurring when brought in for service, why would Oki perform work on scoot w/crankshaft failure onset? Why wouldn't they tell me about crankshaft noise/ask if I'm sure I want maintenance/repairs? EPM said only way crankshaft bearings could go bad were if Vino was run w/out enough oil in it. An oil change is part of maintenance yet I didn't see one on my bill. The reason for that is someone drained oil, forgot, then took Vino for test ride, ruining crankshaft bearings. Oki tried every tactic to not let me guess what actually happened. Like the air box would make Vino run loud. Vino was filthy because engine oil sprayed all over. *** didn't tell me so they could charge $1549 then imply I'm imagining **** runs louder than prior.*** does not stand behind work, offer lies/refuse responsibility for messing up. Said they didn't test ride it when brought in. Why? Riding is a diagnostic tool! Owner refused any refund/suggested I buy new cause mine was "old."Witnesses can attest how quiet Vino was prior to ***'s work.Like a refund of $1,249. Oki ruined Vino, unsafe to ride per opinion of EPM.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Emaly R

    1 star

    09/26/2021

    Worst place to take your scooter. Theyll charge you motorcycle prices and give you your scooter back with prices missing, different battery, they also left my front cover off, took my battery out and it looks like someone reached their hand in and ripped out wires before returning it. The manager himself let this scooter go out of his shop looking like trash. They have children looking at bikes and after charging almost $600 they told me they dont normally work on *****s which made no sense since ***** is a major company. Theyll give you the runaround constantly. Please do not take your bike here!!!! You will end up crying

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