Business ProfileforWorld's Best Movers, Inc.

On May 25th, 2023, I booked World's Best Movers for my move, The team leader was intimidating and unprofessional. Several of my items were damaged. I reached out to the dispatcher in regard to this and was told they would reimburse me $100 of an over $1,000 move. The team leader tried to charge me extra for items I was told were not an extra charge, such as wrapping tv's in blankets and moving a treadmill. He said there was an additional ***** per tv, and an extra 100 for my treadmill, which I did notify the person I booked the move with and was never told there was an extra charge. He proceeded to tell me that he would discount items at the end of the move if I took care of him and his team, asking for a gratuity of 100- 200 per mover. I was honestly afraid of this man, he was very insistent on the tip. I did contact the person I booked the moved with, ***********************, he said what they were doing was wrong and at the end of the move before they left, he would have a conversation with them to see what was happening. He did not pick up the phone nor respond to any voicemails when I tried to reach him before they left. The team leader stood there when I explained I only had 50 for each of them and asked me to venmo him the rest.. Given that I was alone and afraid of this man I did. I also realized they broke my living room table, but when I brought it to their attention was told, these things happen and there was nothing they could do. They taped it with packing tape and colored it in with a marker. I also noticed they damaged a bed frame and broke off the back of a dresser which they taped back on with packing tape. I have filed a claim and have gotten no response whatsoever. I did receive a call from the team leader the next day asking me what my problem was. I asked him not to call me anymore and hung up on him. At this point I feel I deserve some restitution and am not getting any response. I feel I was intimidated by the movers and forced into paying them a tip they did not deserve. Please help