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Find a Location

Midway Moving & Storage, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMidway Moving & Storage, Inc.

    Moving Companies
    Multi Location Business
    BBB accredited business

    Additional business information

    Additional Info:
    Please contact Midway Moving & Storage, Inc at 1-800-300-0002 before filing a complaint with the BBB! 
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    16 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/27/2017

    Years in Business: 32

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Midway Moving & Storage is a moving and self storage company in the Chicago area.

    Business Details

    This is a multi-location business.

    Find a Location

    Midway Moving & Storage, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      4100 W Ferdinand St, Chicago, IL 60624-1027
      BBB File Opened:
      12/12/1989
      Years in Business:
      32
      Business Started:
      2/18/1992
      Business Incorporated:
      2/18/1992
      Accredited Since:
      3/27/2017
      Type of Entity:
      Corporation
      Alternate Business Name
      • Midway Movers
      Business Management
      • Mr. Jerry Siegel, President/CEO
      • Mr. Wayne Stephens, Director of Operations
      • Ms. Judy Bagdon, Manager
      Contact Information

      Principal

      • Mr. Wayne Stephens, Director of Operations

      Customer Contact

      • Ms. Judy Bagdon, Manager
      Additional Contact Information

      Fax Numbers

      • (773) 826-5170
        Primary Fax

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Hiring a mover

      Customer Complaints

      16 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/24/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      This dispute is about a move. The quoted price for the move was $4800. The movers knew they were moving a 4 bedroom condo. The move occured over 22 hours extending past midnight to 5 AM. They final invoice issued was $15,500. They agreed to a discount on site to $10,000. an additional $1,050 tips was given for a total of $11,050. They later charged an additional $580 for storing items in their truck they could not get into the condo. After issuing a negative comment on ******* they retaliated by multiple phone calls to have the review removed. They additionally charged $3,050 to balance bill the original invoice despite it having been fully paid and signed.Our request is no billing over 15% of the original estimate. We are requesting a refunds of $5,060.
      Read More

      Customer Reviews

      9 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Shannon M

      1 star

      07/15/2024

      They damaged our family 50+ year old table given to us by our deceased parents. They refuse to repair, offering to pay half while admitting they beoke it. They say IL law, the IL ******************* and their insurance company precludes them from repairing what they broke. IF YOU ARE NOT A BASEBALL PLAYER FOR THE **** DO NOT USE THIS COMPANY. Their unprofessional behavior toward regular peoples' belongings is unconscionable, immoral and illegal. Shame on Midway Moving.

      Midway Moving & Storage, Inc. Response

      07/17/2024

      Providing affordable and quality relocation service is most important to us. 
      Unfortunately, during the relocation with **********************, it appears a  table was damaged. 
      Although compensation was provided based on Midways legal and contractual obligation.


      The McCormicks chose basic valuation on the day services were provided which is .30 cents per lb per article.  Based on the claim form submitted, the weight of the table was 45 lbs.  Therefore there was a settlement offer made along with a good faith offer.  


      Please let us know if you have any questions. 

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