Business ProfileforWindy City Movers Inc.

When I called to coordiinate our move a month in advance the office was so professinal and helpful, the estimate they gave us was ****** okay not bad,the day of the move they were suppose to be there between 11:30-12, no they showed up 2:15 .When the guy ask again what was going I told him take only the heavy furniture, he said oh its going to be more like a 7 hour job, we were told 3 to 3.5 hours.We said we can take the boxes , no they loaded up the truck with boxes so they had to make two trips. They said well we have to take apart the furniture and put it back together,, I said Dont put it together we can do that,thats extra time. It didnt help that only one of the guys spoke english so if he wasnt around no one understood anything. The office gave us a quate for supplies, tape,wrap etc... of ***** . on the final bill it jumped to ******. It was raining so they brought in 2 other guys and said we werent charged but how on earth did my ***************** from ****** to ******* !!!!!!!!!!When they called to say they were on his way they saiud their taking lunch first,they also took smoking breaks. If their not going to speak english they should at least read english BREAKABLE,GLASS,FRAGILE,,! They did put together a few things even after we told them not to, one which was my daughter bed which was done wrong,because that nite when she was sleeping it fell apart! They didnt have tools to take apart the couch so my brother in law had to run home to get his.One guy fell outside and got hurt so he left.I believe that "WSM" took advantage of us because my husband is disable and couldnt do anything.I will never use them again or tell people to use them.