Business ProfileforAurora Beacon News

I signed up for a e-subscription to the Chicago Tribune Newspaper. I believe it was $1.09. After that, I was able to access the articles that I found of interest. When I was notified of an article, if I wanted to read it I would click on the article and it said you need a subscription. Which I had so I called to complain. This went on for a couple of months. Sometimes I could access the article and sometimes not. I called again to complain. This time I asked them to cancel the subscription. That was approx. 6 months ago. I never authorized the Chicago Tribune to take more than $1.00 and some change out of my account. I also haven't been able to access the e-subscription articles since. Yet, the Tribune keeps debiting my card $15.96 per month. I hadn't even noticed this until like a week or two ago. This had been going on since August I believe. I called them to ask why they were taking monies out of my account. They said for a subscription (which I don't have and never asked for at that price! i requested that they STOP debiting my account. I told them that I cancelled the subscription earlier last year and it was over. I also requested that they refund all of the charges that they debited from my bank account. The representative said that they could only refund 2 of the payments. I stressed that that was not sufficient since I never asked for it. In addition, on their website under my profile, it asks if it's on auto pay and it said NO! This is on Chicago Trbune's website. So if it's clearly marked NO AUTOPAY why do they keep taking monies out of my bank account? This is fraudulent business practices in my opinion. I immediately called ********** when I hung up from them and requested that they stop allowing the Tribune to take ANY amount of money out of my checking account.. They were putting in a dispute for ALL the payments. That was just over the weekend! WHY did the Tribune debit my account for $15.96 on January 1st? Again, fraudulent!