Business ProfileforDeskpass

In June 2021, I purchased a one year package wroth of office-use-credits for $997 with no expiration date. In September 2022, ***************** a deskpass executive, sent an email saying at the end of June 2023, they'll eliminate this credit system and each office space will have a daily price (not a credit) and all monthly subscription will end. Starting July 2023, everyone can book a day at any office based on that particular office's daily price. I asked to speak with *** directly. He called me and promised that those of us who have hundreds of credit left "he'll make us whole". These are his exact words. He told me that he'll devise a system that those of us who have many unused credits left will have an alternative way to use them. He wasn't sure at the time what that would be but he'd figure it out. In April 2023, we received the email reminder that end of June the $19/month subscription will be automatically over and all credits will be wiped off but NO plans of how to make us whole if we have hundreds of credits that we already paid for left. I emailed *** repeatedly and. he ignored me. I called and followed up relentlessly and *** responded by saying he'll give me $500 company credit I can use. On April 24th, I emailed *** and said "I checked the daily prices in *** and they're between $25-$50 perday which means depending on which one I reserve I can get only between ***** days. Compare to the remaining 256 days, that's a very very very low ball offer and not even close to making it whole." He has refused to communicate with me. Basically, after I twisted their arms they want to eliminate 256 remaining days (as of today) that I have paid for and reduce it to ***** days! That is unacceptable. I paid fair and square and they didn't have any expiration date on it when I bought. I've also been paying $19 a month for a year and a half just to keep my credits and now they want to take my credits away.