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Business ProfileforCleanlino
Current Alerts For This Business
In January 2023, the BBB investigated Cleanlino’s business practices. This investigation was prompted by a scam tracker request. The details of the scam stated that after making a purchase from the website. The consumers allege they have received the items broken. After returning the items back to the business. They have not received their money back or another replacement. Business has not answered emails or tried to rectify the situation.
We do not have a viable address found for this location. The location address we do have leads to a random warehouse for s business called Skyreach.
There is no SOS report for this company. We have not received a response regarding the ownership and clarification of how the business is being run.
Please see the BBB articles regarding warnings about online retail scams, with tips on how to spot a possible retail scam, here.
On 1/24/2023, BBB requested additional information. As of 2/13/2023, BBB has not received any response from the business.
Based on the information detailed above, BBB cannot confirm the legitimacy of Cleanlino.Additional business information
On 1/24/2023, BBB contacted the business regarding their advertised products on their website. The business advertised a price comparison with slashed pricing without disclosing what the comparison is based on as required by BBB’s Code of Advertising.
The business advertised the following product on their website:
https://cleanlino.com/products/flowerpot-rechargeable-table-lamp?variant=44048660660411
Flowerpot VP9 Table Lamp
$99.95 $299.95
Buy 1: $99.95 $299.95
Buy 2: $94.95 $99.95 SAVE 5%
Buy 3: $89.95 $99.95 SAVE 10%
Buy 5: $84.96 $99.95 SAVE 15%
The BBB Code of Advertising States:
1. Basic Principles of the Code
1.1 The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
1.2 Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used.
1.3 An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true.
1.4 Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact.
2. Comparative Price, Value and Savings Claims
BBB recognizes that truthful price information helps consumers make informed purchasing decisions and that comparative price advertising plays an important role in promoting vigorous competition among retailers. At the same time, misleading or unsubstantiated pricing claims injure both consumers and competitors. The following examples offer guidance on ensuring that pricing claims are truthful and not misleading.
2.1 Advertisers may offer a price reduction or savings by comparing their selling price with:
2.1.1 Their own former selling price;
2.1.2 The current selling price of identical products or services sold by others in the trade area (the area in which the company does business or where the advertisement appears) (e.g., “selling elsewhere at $_______.”); or
2.1.3 The current selling price of a comparable product or service sold by the advertiser or by others in the trade area (e.g., “comparable value,” “compares with products or services selling at $_____,” “equal to products or services selling for $_____”).
2.2 In each case, the advertisement must clearly and conspicuously disclose which basis of comparison is being used.
2.3 When these comparisons are made in advertising, the claims must be based on the provisions in Sections 3 - 7.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 4101 W 42nd Pl, Chicago, IL 60632
- BBB File Opened:
- 1/24/2023
- Business Management
- Business Manager
- Contact Information
Customer Contact
- Business Manager
Customer Complaints
0 Customer Complaints
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