ComplaintsforMidway Park Saver
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Complaint Details
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Initial Complaint
11/01/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
Use this service regularly. This has now happened twice. Double charged. Emailed and called the office every day since this happened and no response. Went back to the guy in the pay booth and he said he can't help call the office. I understand that things happen but not responding to an issue is a problem. Twice now.Business response
11/02/2022
I submitted an email to the customer requesting they call their credit card company and contest the 2nd charge. When the paperwork comes through our office we agree it was a double charge. We also offered the customer 2 days of free parking for future trips if interested.
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Contact Information
4616 W 19th St
Chicago, IL 60804-2502
Business hours
Today,9:00 AM - 4:00 PM
MMonday | 9:00 AM - 4:30 PM |
---|---|
TTuesday | 9:00 AM - 4:30 PM |
WWednesday | 9:00 AM - 4:00 PM |
ThThursday | 9:00 AM - 4:00 PM |
FFriday | 9:00 AM - 4:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.