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Find a Location

Turdminators Pet Waste Removal, LLC has 1 locations, listed below.

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    Business ProfileforTurdminators Pet Waste Removal, LLC

    Pet Waste Removal

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1623 N Kedzie Ave, Chicago, IL 60647-4907
    BBB File Opened:
    3/20/2022
    Years in Business:
    15
    Business Started:
    1/1/2009
    Business Incorporated:
    12/3/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. William Arseven, President
    Contact Information

    Principal

    • Mr. William Arseven, President

    Customer Contact

    • Mr. William Arseven, President

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/19/2023

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    Signed up for weekly service 5 weeks ago. Business only showed up 3/5 weeks requested a refund and cancellation of service. Was only refunded one of the 2 weeks they did not show up as they stated it was Columbus Day so it was a holiday and they are not servicing on holidays. This is news to me as all other businesses shift the service a day for holidays, not just skip it entirely. The owner told me to take them to court as they have won in court over the same circumstances. I received a text this morning at ***** am telling me this. The owner or whoever is communicating for their business is completely unprofessional, rude, and immature. I will be disputing the charge with my credit card if this is not credited back. This is a horrible business and seems to be a scam.

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Anthony t

    1 star

    11/08/2023

    This company threatened to *** me for leaving a review of them on ******* I don't even have any words for the amount of unprofessionalism experienced with them. I used their service for about a year and didn't have many is***s with them in the beginning. They would sometimes miss a week here and there of yard cleaning but it was no big problem. It was difficult to get ahold of someone because no matter when I called I never was able to speak to anyone. Then they started texting me for is***s. I would tell them that no one came to clean and they would say that I was lying and that someone did come to clean. For 3 weeks no one came to clean our yard and I asked for a refund. They provided a partial refund and explained that someone did come to clean. Our yard was full of dog waste so this was a lie. They then explained that the person that was regulalry coming to clean had to be let go and that someone else would be coming to clean. That didn't happen again. I asked to cancel the service and they did cancel but in a very unprofessional way sending me rude texts and hear emojis. I posted a review on ****** and I received a text a few minutes later saying that they will be having an attorney reach out to me. I have never in my life experienced this from a business. Instead of trying to resolve is***s with poor service, they try to threaten people. It's disgusting. Maybe it's about time someone ***s them. AVOID AVOID AVOID

    Local BBB

    BBB of Chicago & Northern Illinois

    BBB Reports On

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