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    ComplaintsforDomino's

    Pizza
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    Complaint Details

    Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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    Complaint Status
    Complaint Type
    • Complaint Type:
      Service or Repair Issues
      Status:
      BBB unable to locate business
      Dominos Pizza working there was no reasonable accommodation for me I have asthma one and I was injured you can tell how I moved they did not really care that much they would not even give me my unemployment who does not like pizza kids my auntie and uncle cousins and brothers love pizza as long as it's not super cold. Money for gas and medicine to work as well as the cost of food to work there is cool we know these things are not actually the responsibility of the business but it is alright plus rent who cares right. **** is sweet and hardworking and so are some of the others in there it is just too fast paced to have these issues seems like a problem for corporate rising cost of living is good but scholarships.
    • Complaint Type:
      Product Issues
      Status:
      BBB unable to locate business
      Ordered deep dish, did not receive deep dish. Refund my money!
    • Complaint Type:
      Service or Repair Issues
      Status:
      BBB unable to locate business
      On June 23, 2022, I placed an online order for pizza to be delivered around 2:30pm-3:30pm. This is the FOURTH TIME that the manager called me and told me that they DO NOT have a delivery driver at that moment. I am tired of this happening constantly at the location down the street from me. The Dominos location that I am referring to is *************************************************************.
    • Complaint Type:
      Service or Repair Issues
      Status:
      BBB unable to locate business
      A place an online order on 4)28/2022 at 9:33 pm and paid $30 cash upon delivery, Ordered a couple of items which included a salad, I received moldy, rotten one. I tried then to contact the driver name ***** who just left and was informed by him that he couldn't do anything and suggested I call the store, so I did. I called the store ********** but couldn't get nobody to take the call, after 50 mins trying and waiting, but I was unsuccessful. I decided then to try to place and order and maybe get someone to help, but again whoever was taking the call was rude and unprofessional and didn't help nor offer any solution. This is a health code violation , if someone was to eat the lettuce will get salmonella which is deathly. At the end I didn't get, neither a solution or a refund
    • Complaint Type:
      Service or Repair Issues
      Status:
      BBB unable to locate business
      I ordered 3 pizza from Dominos pizza ************************************ at approximately 7:31pm 12/20/2021 the guy that took my order let me know that wait was 1 1/2 hours so the time pass and I call the store back because I have yet to receive my pizzas at 9:05pm a women answered and let me know she left my food on the porch its is 20 degrees outside the lady claimed to have knocked on my door I didnt hear her and also she never called me to inform me that she was outside so when I called the store back to speak to a manager the women whos name is ***** claimed she was the manager I asked her what happen to calling when you guys get to the door she ask me what happen to answering the door she was very rude and disrespectful I told her I wanted my money back because my pizza was cold and she still went on saying how I should have answered my door my order came to 22 dollars and do change I would like a refund and I will never order from there again

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