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ComplaintsforAmerican Association Of Individual Investors
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Complaint Details
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Initial Complaint
10/27/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I paid for a life membership. I am now being asked to pay more. You already received a very large payment almost a decade ago. Please keep sending physical magazineInitial Complaint
06/28/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
I was given the gift of a one year subscription to AAII Journal. As of today 6/28/22 I have received the following, no 2021 editions, (1) January 2022, (1) February 2022, and in March I received another (1) February 2022. Those are the only magazines I have received from the subscription. Some months back I tried to reach them by phone which only allows you to leave a message. My call was not returned and no magazines were delivered. This is my first experience with this company so I do not know if it is scam or a company that does not honor the responsibilities it has, as far as subscriptions. I have attached a scan of the printed label from the second February which shows a 10/31/2022 date. Again no magazines were received in 2021 and only (1) Jan and (2) Feb magazines have been received, 3 magazines in total one of which was a duplicate (February). I will also add that back/outdated editions of an investing magazine are totally useless and not what the subscription was purchased for it was purchased for current information.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.