3 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Daniella S
4 stars06/17/2024
We recently changed management companies in my building because the previous company never came on site, handled situations in a highly disorganized fashion and worked poorly with vendors (to name a few things). So far I'm extremely satisfied with CCMMC! I conducted a bathroom remodel in my unit last month and ******* was highly responsive and helpful in explaining the requirements and communicating with my neighbors. Several maintenance items have been addressed that were years behind/non existent with our previous company. I appreciate their knowledge of old buildings in *****************. They are helping our board get regular scheduled and a viable budget set up. I am highly satisfied with CCMMC.Review from Jen M
1 star02/01/2024
This isn't a company, it's one guy who doesn't follow through on anything. He doesn't answer the phone, he doesn't anticipate issues, he takes a long time to address problems, and he often says he's going to start a project to fix something in our building and it never happens. He often argues, doesn't communicate, and suggests that tenants "just move out" whenever an issue is brought to his attention. Additionally, he doesn't have any knowledge of how to properly manage a building, coordinate with those he hires, or any working knowledge of how to repair basic issues. His suggestion for leaks in our building from the roof was to "cut it so the water can flow out" and when we told him that wasn't an answer he said "Well, what do you want me to do?' Your job. We want you to do the job our association pays you for.
Chicago Condo Management & Maintenance Co. Response
02/01/2024
********, sorry you have had an unsatisfactory experience. We don't manage individual units, including yours - we aren't in a position to discuss tenants moving out. Our staff of 5 longterm employees is supported by skilled contractors in a variety of trades. (As you live on the first floor, we're unclear about the reference to a leak from the roof.) It is a good defense to punch a relief hole in a ceiling if there's water building up on it to control the exit point and so that it doesn't collapse!Review from James L
1 star04/14/2022
They recently took over management of my condo building and they're insulting, bullying, and don't deserve to manage anything. They've continued to abuse and assault their customers for not reason. They need to be shut down!
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