Business ProfileforWaterton Associates L.L.C.

I am writing to express my concerns regarding a $1,028.25 fee I am being charged for providing a 33-day notice instead of the required 60-day notice. Initially, I was considering renewing my lease, but a series of unresolved issues have forced me to reconsider. Since the end of May, the building's elevators have been malfunctioning intermittently, causing significant inconvenience. I recently underwent major surgery in April 2024, which requires a 9 to 12-month recovery period. Given my health condition, the frequent elevator outages have forced me to use the stairs, which is detrimental to my recovery. Consequently, I have decided not to renew my lease and need to move into a facility that better accommodates my health needs.Additionally, I have experienced ongoing water leaks in my bedroom floor every time it storms. Despite numerous requests for a permanent fix, the management has only provided temporary solutions, such as using a fan to dry the carpet, which does not address the underlying issue and poses a mold risk. My request to be moved to a new unit was denied. There is also a severe ***** infestation that I have reported weekly without any effective resolution, even though I pay for pest control services. Living across from the trash chute, where tenants often leave their garbage, has exacerbated this problem.Furthermore, my dog has been attacked by other tenants' dogs on three separate occasions. Despite filing several complaints, the management has not addressed the issue. During one of these incidents, I was injured while trying to protect my dog. I involved the police & filed a complaint, but no action was taken. Given these ongoing issues, I find it unreasonable to be charged a fee for insufficient notice. My decision to move is driven by the need for a safe and accommodating living environment, and I urge the BBB to assist in resolving this matter to remove the fee and I will proceed to pay for the 19 days for the month of July left on my lease.