Business ProfileforXtreme Xperience LLC

on Aug 8, 2023 I purchased a reservation to drive an Audi R8 on the a track for 3 laps. I have gone 4 years prior so when they sent me a coupon code just before my birthday I decided to sign up for this year and use it. I entered the code and the porsche performance package was added to the invoice for $0. I thought it was a generous gift but after going 4 years prior I figured they were just giving it away to sell some more video/picture/insurance package(which would cost hundreds more) and using it as a loss leader. It still sounded like fun so I paid for it and then received a confirmation for the R8 and the Porsche package via email. Last week they called me to ask if they could move my appointment back to 3:30 and I was happy to help them out since I was looking forward to it. I have always taken the 2pm time because there is a 3 hour travel time to get there and I liked to get there during lunch when the cars were parked and I could take pictures. I sacrificed this to help them out so I was very surprised the next day when they left a voicemail saying there was a billing error on their end so they cancelled my appointment. When I called them to say I didn't think that was fair they tried to tell me I would have to pay more to get to drive another car, rather than the 2 I have the confirmation for already. It might have been an error on their end, but I feel like they are trying to do a bait and switch.