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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/26/2022
- Complaint Type:
- Order Issues
- Status:
- Answered
The business in question has been sending unsolicited mails to my address despite repeated requests to be removed from their distribution list. I have use the return to sender option, send emails to the various addresses provided asking to stop and remove my address to no avail. The latest request from three weeks ago was followed within two weeks by another mailed envelope with my address manually written. This constitute a blatant disregard for my requests and I wish this situation to be resolved.Customer response
05/21/2022
Complaint: 17113291
I am rejecting this response. See attachment for the proof that the business has my address in MA and has used it to contact me.
Sincerely,
***********************Business response
06/04/2022
Hello,
Upon receiving the image, this is a campaign by one of our brokers, who are independent contractors, so we don't have access to their individual mailing lists.
I have reached out to ***************************************** and her Managing Broker and have asked her to stop mailing you immediately. It appears that you are an out of state owner of property here in ******** and ********************* was attempting to market her services.Thank you so much for the image, it now makes sense why we couldn't find it in any of our records, but also confirms that this is not Dream Town sending you mail, but one of our brokers.
Customer response
06/06/2022
Complaint: 17113291
I am rejecting this response because:Complaint: 17113291
I am rejecting this response. See attachment for the proof that the business has my address in MA and has used it to contact me.
Sincerely,
***********************
Sincerely,
***********************
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Contact Information
1950 N Sedgwick St
Chicago, IL 60614-5410
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.