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Find a Location

Royal Group International has 1 locations, listed below.

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    Business ProfileforRoyal Group International

    Real Estate

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Our strongest commitment is getting your family the vacation you deserve, we serve your highest demands at brand name resorts like: Hilton, Four seasons, Disney, Hyatt, Mayan Palace resorts, Spinnaker, The Villa Group, Ocho Rios and many more, after speaking to one of our brokers, the authorized offer is appraised by our accounting team and is based upon the current market value. Our mission is the successful completion of your transaction and our number one priority is 100% client satisfaction. Royal Group International LLC finds that a straightforward approach is the right approach. We serve our clients by keeping these values close at heart.

    Business Details

    Location of This Business
    220 South Franklin Street, Chicago, IL 60606
    BBB File Opened:
    10/3/2018
    Years in Business:
    16
    Business Started:
    5/27/2008
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    42
    Alternate Business Name
    • Royal Group International, LLC
    Business Management
    • Sarah Barr, Business Manager
    • Mr. Neak Oknha, CEO/Owner
    Contact Information

    Principal

    • Sarah Barr, Business Manager

    Customer Contact

    • Sarah Barr, Business Manager
    Additional Contact Information

    Fax Numbers

    • (773) 337-1236
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: How to choose a real estate agent

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/23/2022

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    STRAIGHT UP THIEVES/SCAMMERS.I was contacted by these people in 2019 to sell my time share in ******. They said we needed to wire a commission to an account in ****** to be held and given to them when the proceeds of the sale were disbursed. Nervously, we did so.Over the next three years, there was a parade of new problems, fees and taxes to be paid, now totaling over $100,000, which has been financially devastating to my family. I can't tell if anything they're telling me is happening is real or not, and they are in direct violation of multiple written agreements guaranteeing my money to me directly from them if any more fees come up. Agreements mean absolutely nothing to them.Now, supposedly the final fee has been paid and the person I've been speaking to who claims to be a ******* customs official tells me that Royal Group is refusing to sign the final document to allow me to finally be paid for no real reason that they've been able to articulate until I send yet another payment that I was guaranteed (by both them and customs) not to have to make. They also are no longer answering the phone, or, when they do, they refuse to direct me to the so-called attorney (who has never been able to produce any sort of credentials or license information) that I'm working with.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Chicago & Northern Illinois

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