ComplaintsforRoyal Group International
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Complaint Details
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Initial Complaint
05/23/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
STRAIGHT UP THIEVES/SCAMMERS.I was contacted by these people in 2019 to sell my time share in ******. They said we needed to wire a commission to an account in ****** to be held and given to them when the proceeds of the sale were disbursed. Nervously, we did so.Over the next three years, there was a parade of new problems, fees and taxes to be paid, now totaling over $100,000, which has been financially devastating to my family. I can't tell if anything they're telling me is happening is real or not, and they are in direct violation of multiple written agreements guaranteeing my money to me directly from them if any more fees come up. Agreements mean absolutely nothing to them.Now, supposedly the final fee has been paid and the person I've been speaking to who claims to be a ******* customs official tells me that Royal Group is refusing to sign the final document to allow me to finally be paid for no real reason that they've been able to articulate until I send yet another payment that I was guaranteed (by both them and customs) not to have to make. They also are no longer answering the phone, or, when they do, they refuse to direct me to the so-called attorney (who has never been able to produce any sort of credentials or license information) that I'm working with.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.