ComplaintsforThe Reiki Klubhouse

• Initial Complaint

  10/20/2023

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  I noticed a product called drip goddess yoni soap on their online store and used their contact page to inquire about the ingredients because soap is generally hygienically unsafe for *****, a term meaning v**** and ******.Here is the email exchange which followed.The Reiki Klubhouse:Hi ********, all of my products are 100% natural, organic and chemical free.Me:But are you sure its safe for vaginas. Because slap [soap mussplelled] generally isnt. The Reiki Klubhouse: I absolutely am. I struggled for many years from fibroids, ovarian cysts and endometriosis. Which is why I overstand how important natural, organic and chemical free products are detrimental to our health as women. All of my products are also reiki infused and made with an abundance of love. I wholeheartedly appreciate your feedback. Deepest gratitude.Me:Thanks. What's in the yoni soap?The Reiki Klubhouse:Ingredients: Egyptian Roses, vegetable glycerin, ************** ***************************************** crushed ********** Calendula flowers Me:Im so relieved that you taking my question seriously. For your information, vegetable glycerine can cause irritation to the vaginal membranes and trigger yeast infections. If you dont believe me, take a quick look on ******* I strongly suggest that you remove this product from your store. You are obviously a savvy entrepreneur, and you dont need be rocking your customers health and placing yourself in a vulnerable legal position.Go sister! Be well.Me two days later:Bump The Reiki Klubhouse:I hear you sis. Glycerin will not be used. Have a great day.Today is the day after having received the last message and the dangerous soap product for womens reproductive organs, drip goddess yoni soap, is still available in the online store.

  Business response

  11/04/2023

  ***********************;

  Business response

  11/06/2023

  *************** to the complaint that was falsely placed on me and my company. ***************************** has never purchased any products from me or services. How can I refund or exchange products or services with ******** if she's never purchased or used any of my products before. 

  
  

  I'm deeply disappointed and concerned that she would do this especially considering she's not a consumer of my business. I ******** on the beach while my Reiki sisters were mediating on the beach. ******** approached me and asked if I did reiki and wanted to know if I could offer her an attunement which were done by my reiki practitioner friends on the beach free of charge. 

  
  

  I am so confused as to why she would go to the extreme to do something like this when we don't even know each other. How is anyone able to do this? 

  I have never had any complaints about my 100% natural products. Neither has the women that has purchased this product from me. I run a phenomenal business that caters to women's needs emotionally,  and spiritually and would never put anyone in ***** way. I have spent many years studying and suffering from many feminine issues which is why I was inspired to create products for women like myself all over the world. She's never used or purchased this product or anything from me This truly feels like a malicious attempt to target my business. 
  

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