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Find a Location

The Bureau Bar and Restaurant has 1 locations, listed below.

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    Business ProfileforThe Bureau Bar and Restaurant

    Restaurants

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2115 S State St, Chicago, IL 60616-1507
    BBB File Opened:
    8/10/2022
    Years in Business:
    6
    Business Started:
    4/9/2018
    Business Incorporated:
    4/9/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Bureau Bar and Restaurant LLC
    Business Management
    • Mr. Kenneth Johnson, Principal
    Contact Information

    Principal

    • Mr. Kenneth Johnson, Principal

    Customer Contact

    • Mr. Kenneth Johnson, Principal

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/28/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Unanswered
    Complete TRASH. With all the horrible reviews about security, why is this place still open?? The 6' 5" ish security guard with locks needs to be fired. Tonight Jan. 28th My friend and I decide to check out Bureau after a fashion show and getting ramen. I don't "club" anymore, so I really don't know what their vibe is late at night. The line was long and it is cold and raining, so I went around the crowd to understand if they were still letting people in, it was about 1:50 AM. Two or Three younger women were in front of me right by the door, pulling on the door and aggravating the security guard. I step back to get out of their nonsense. The 6'5" security guard decided, with all his force, to shove the women down to the ground, one woman fell down, another woman fell back and pushed me back. I loose my step and fall into the street, on my back and side. Two other women were thrown down to the street in all the chaos. I couldn't get my balance because the ground was wet, it was raining out with mud everywhere. Meanwhile, when I was attempting to get up, I see the 6'5" security buffoon continue to beat on this girl, shove her to the ground, pushing her and her friends. Nobody who works at Bureau Bar is trying to de-escalate the situation and ask the women if they are ok. NOBODY who works at Bureau Bar asked me if I was ok! NO one. I literally did nothing but stand in the wrong spot. And since no one bothered to check on me, an innocent bystander who got pushed and shoved to the ground for no reason, I called the police, 3 times. I have dirt and gravel all over the back of my coat, my right dress sleeve is full of mud, my right hand is scratched and muddy, broken gel nail overlay I JUST had done earlier on Saturday, and ripped stockings on my right calf with a scratched leg. That's how much force this security guard used. If my back continues to hurt later on Sunday morning, I will also be calling a personal injury lawyer.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Brandon C

    5 stars

    08/03/2023

    He do not like paying his workers they have a lot of ****************** doing Drugs on the job and thats not safe

    Local BBB

    BBB of Chicago & Northern Illinois

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