Business ProfileforSEO Design Chicago

I would not recommend working with SEO Design Chicago as a small business owner. My experience was a year long disaster. This may be the most unprofessional company I have ever worked with in my 15 year career as a business owner.The experience starts out with an over promise and under deliver from day one. I walk through the door wanting to get more information about their service from what seems to be the owner and a qualified employee. Quickly, after taking my money, I am passed to an unqualified unresponsive employee who I constantly have to track down.I had two major deadlines in the first half of the year I needed a website for, and not only did they miss both deadlines, but they added products to my page. I do not even sell, so when my customers did arrive at my website. It was a complete embarrassment. I not only lost their business I had SEO Chicago take down my site, twice. The second event was the single most important event of my professional career. It was a horrible helpless feeling. Ill never know how much money I lost.Having already paid. I wanted to talk to the owner, ****, who originally got me to sign up, but he avoided my calls, emails, and requests to have a meeting. I was always passed off. **** knew I was unhappy and hid from the responsibility of listening to his customer. To make things worse, I discovered my alt text was converted from long, elaborate descriptions of beautiful images to generic nonsense. That was then passed on to me as a professional solution. Only after I called them out would they admit the lazy mistake.To save face on ******* they lied about their attempts to help me in their response to my review. I have dozens of email records to prove it.I wish I could get the money and, more importantly, time back from working with SEO Design Chicago. I regret ever walking through that door. There is nothing I can do now but 1 star shows how genuinely disappointed I am.