ComplaintsforHyper Facebook traffic
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/01/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I have attempted numerous times to have my Facebook account deleted because of malicious reports against me... I was asked for my bank account information and then tried to be tricked into giving my account information by them sending me money etc. I attempted to work with them several times but to no availInitial Complaint
06/22/2024
- Complaint Type:
- Billing Issues
- Status:
- BBB unable to locate business
Subject: Disabled Facebook Account My ******************** account has been disabled without any clear reason. I have followed all the procedures for appeal, including providing identification, but my account remains disabled. I have tried contacting Facebook through Instagram, but I have not received any response.I need my account reactivated as soon as possible. Attached are screenshots indicating that my account is disabled. I have complied with Facebook's community standards and believe this is a mistake.Please assist in resolving this issue promptly.Thank you for your attention to this matter.P.S. I have two accounts that are disabled:1. Account 1: ******************** con accunt the anacarb 2. Account 2: ************************* con account pulguitasromeroInitial Complaint
11/16/2023
- Complaint Type:
- Billing Issues
- Status:
- BBB unable to locate business
On November 13, 2023 Paypal closed my account permanently without even telling me why. I have been with them for 7 years and have never had an illegal transaction. I cannot contact them (I have tried several times). They say I violated their terms and will not tell me what. Had I known, I would not have done that but I don't even know what it is. I was only sending to or receiving from family and friends which is what they are for. They stated in their email "Based on the information we have today, it looks like this account was created by an underage person or by a resident of a country where we don't accept customers yet." I am 81 years old, have had this account account for years, and the only friend I have is in ******. If that is illegal, why don't they tell me and I will stop. The temporarily locked it a few times and still would not tell me what I was doing wrong. I did every thing they asked me to. Uploaded drivers license, bank statements and everything and then it was ok so I thought I was doing everything right. Then suddenly they permanently closed it and I cannot contacts them anymore or anything. They are holding $2,200. of my money and will not release it for 120 or 180 days. That is my money and I need it desperately. I will not do whatever they tell me I am doing wrong. I will upload more documents or whatever if they just reopen my account or release my money. My complaint is not against Facebook but against Paypal. thank youInitial Complaint
06/25/2023
- Complaint Type:
- Billing Issues
- Status:
- BBB unable to locate business
Hello,I had a Facebook account that someone hacked and changed the email, phone, and password of. Facebook will not help me recover the account. I've tried contacting them multiple times, and so have other family members. We have submitted multiple reports with the information. The hacker of my account continues to scam my contacts for information and money, and Facebook does nothing. Their system for recovering your account does not work because the hacker changed the email and phone so I cannot recover or log back in at all. Facebook ignores the complaints that my family sends saying there is an error in the system. They encourage fraudulent behavior by the way their system is set up. There should be a help line or some place that someone without an account can prove who they are with a valid ID, but you have to have the account email or phone to do this, which the hacker changed. This makes no sense. I included my picture of my Facebook account and would love to send Facebook my photo ID to prove who I am and get my account back. I just need them to actually work with me instead of ignoring me and the numerous reports filed. Please help me resolve this issue with Facebook so people will stop being scammed from my account that has been hacked.Thank you!***************************Initial Complaint
10/31/2022
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
Sold a phone.the guy claims it was not the phone he thought.facebook said I was paid 10/15/22 but I wasn't.now they say i need to add a different bank account but Facebook won't seem to allow me to do so.ive asked for my money or the item back but they won't pay **** just want to get paid and then never deal with them again.Initial Complaint
04/21/2022
- Complaint Type:
- Order Issues
- Status:
- BBB unable to locate business
I was sent money from the hospital and I was trying to send it to my wifes card and the payment was declined on the 4th of April I still have received my money back amount of $950Initial Complaint
03/17/2022
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
FACEBOOK IS REFUSING TO TAKE DOWN INFRINGEMENT ON MY TRADEMARK. I KEEP SENDING EMAIL AFTER EMAIL INDICATING THAT SOMEONE STOLE MY TRADEMARK NAME LDP DESIGNS AND STILL FIGHTING TO REMOVE FRAUD FROM THE INTERNET. FACEBOOK HAS TO UNDERSTAND THAT THIS IS PROMOTING FRAUD AND I AM TIRED OF SENDING EMAIL AFTER EMAIL PROVING THAT I AM LDP DESIGNS.I HAVE SENT MY WEBSITE *** AS WELL AS MY REGISTRATION NUMBER AND THEY STILL DO NOT PAY ATTENTION TO MY EMAILS INDICATING THAT THIS IS A FEDERAL CRIME TO HAVE SOMEONE STEAL YOUR TRADEMARK AND POSE AN IMPOSTER OF MY COMPANY THAT I SPENT MONEY AS WELL AS YEARS TO OWN MY TRADEMARK. I AM REGISTERED WITH THE FEDERAL GOVERNMENT AND I AM TIRED OF WASTING MY TIME WITH THEM BECAUSE THEY ARE NOT REMOVING CONTENT AND LINKS AND IMAGES THAT MUST BE REMOVED FROM THEIR SERVER. I HAVE PROVED TO THEM MANY TIMES OVER THAT I AM THE LEGAL OWNER OF LDP DESIGNS AND I NEED HELP TO TO LET THEM KNOW THAT THEY MUST REMOVE IT IMMEDIATELY IN ORDER TO MAKE ROOM FOR MY LEGAL NAME ON THE INTERNET.HERE IS THE *** THAT IS LINKED TO THE CONTENT OF THE SCREENSHOT THAT I HAVE PROVIDED .https://m.facebook.com/4056633707684304 PLEASE HELP THANK YOU ************************************* LDP DESIGNS (LEGAL OWNER OF TRADEMARK)I HAVE ALSO ATTACHED THE ***** OF MY WEBSITE AND REGISTRATION NUMBER FOR LDP DESIGNS THAT I AM THE LEGAL OWNER OF LDP DESIGNS
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Customer Complaints Summary
9 total complaints in the last 3 years.
4 complaints closed in the last 12 months.