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          Find a Location

          Wilson Sporting Goods Co has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Wilson Sporting Goods Co

              130 E Randolph St Ste 600 Chicago, IL 60601-6164

            • Wilson Sporting Goods Co

              8750 W Bryn Mawr Ave # 2 Chicago, IL 60631-3721

            • Wilson Sporting Goods

              4600 Roberts Matthews Hwy Sparta, TN 38583-5210

            • Wilson Sporting Goods Co

              108 Cherry Hill Dr Beverly, MA 01915

            • DeMarini

              6435 NW Croeni Rd Hillsboro, OR 97124-8516

            Business ProfileWilson Sporting Goods Co

            Sportswear Manufacturer
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            130 E Randolph St Ste 600

            Chicago, IL 60601-6164

            Visit Website
            (773) 714-6400

            Customer Reviews

            1.09/5

            Average of 45 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            172 complaints closed in last 3 years

            28 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 42

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Wilson Sporting Goods Co has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Wilson Sporting Goods Co

                130 E Randolph St Ste 600 Chicago, IL 60601-6164

              • Wilson Sporting Goods Co

                8750 W Bryn Mawr Ave # 2 Chicago, IL 60631-3721

              • Wilson Sporting Goods

                4600 Roberts Matthews Hwy Sparta, TN 38583-5210

              • Wilson Sporting Goods Co

                108 Cherry Hill Dr Beverly, MA 01915

              • DeMarini

                6435 NW Croeni Rd Hillsboro, OR 97124-8516

              Headquarters
              130 E Randolph St Ste 600, Chicago, IL 60601-6164
              BBB File Opened:
              4/19/1991
              Years in Business:
              42
              Business Started:
              12/28/1981
              Business Started Locally:
              1/10/1914
              Business Incorporated:
              12/28/1981
              Type of Entity:
              Corporation
              Alternate Business Name
              • Evoshield
              Related Businesses
              Business Management
              • Mr. Ray Berens, General Counsel
              • Mr. Joe Dudy, President
              • Pat Gilbertson, Secretary
              Contact Information

              Principal

              • Pat Gilbertson, Secretary
              Read More Business Details and See Alerts

              Customer Complaints

              172 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/07/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              This original transaction was in September of 2023. This was for a softball bat in the ******* category that had an **** price of $299.95. The company provides a 1 year warranty on products for manufacturing defects. The bat broke on me in April 2024. I filed a claim with ******** in late May 2024. The bat was shipped to them for warranty claim testing to confirm the bat was not misused or used for a sport other than softball. The claim was validated in early June 2024 and at that time approved for the **** amount of $300. I have since then sent the company at least 20 emails and have contacted by phone numerous times to try and set up what I thought would be an order for a replacement bat. The bat I sent them for warranty is no longer in production. It has been well over a month and the company continues to use the excuse that "they have no USA/ASA bats in stock." I have requested certain models for update on when they might become avaliable just to be told "sorry, that bat has been discontinued and I need to request another. The only solution they have offered me is to settle on a bat that is about half the value of mine or a bat I already own and will not take care of this issue for me. I am now without a bat for my softball league and also out the money for the bat. I just want a replacement bat and I don't want one that's an older model or less value than the bat I purchased. I also asked if they could issue credit so I could purchase one of their bats from an online retailer, who mind you, has bats in stock that Demarini themselves offer, but don't have in stock. They said that was not an option. I'm super frustrated and they have offered no help at all to this point. Thank you for your time.
              Read More
              Read 171 More Complaints

              Customer Reviews

              45 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Tessaheath

              06/02/2024

              We ordered a $430 custom glove for our son on 3/25/24. He spent $100 of his own birthday money for this glove that he designed with tie-dyed super snakeskin. It arrived in 4 weeks (process and shipping notifications were not up to date, communication was non existent). The glove arrived with some of the color pattern scratched/cracked leaving the white base showing through. After a handful of times playing catch and two practices, the color pattern continued to come off and looks terrible. We filed a warranty claim shortly after we received the glove, and were told its totally normal. As the appearance of the glove became worse and more color came off over the next 30 days, we reached out again with phone calls and emails. Again, we were told after consulting with the production team, these colors are accurate to the original design. They are correct, the tie-dye color pattern is accurate and its super cool. However, its the QUALITY OF THE PRODUCT that is the issue. Why is the coloring of the super snakeskin wearing off out of the box. Why is Wilson selling this expensive product if the color is wearing off immediately? I would love to submit photos of the product that Wilson seems to be perfectly fine selling. They are refusing to make this right for a 9 year old that loves baseball. He is so disappointed in his Wilson custom glove! Again, we are NOT complaining about the fit, style, or saying we don't like how his design turned out, we are SEVERELY DISAPPOINTED IN THE ***** PATTERN WEARING OFF IMMEDIATELY!    

              Wilson Sporting Goods Co Response

              06/26/2024

              Good Morning,Our apologies for the poor workmanship on the glove. When possible, would you please provide the order number for the glove? The most recent order we could find is from 01/08/2024. Once we receive the order number, we'll reach out with further steps to get this resolved as soon as possible.Regards, Wilson Consumer Team
              Read 44 More Customer Reviews

              Local BBB

              BBB of Chicago & Northern Illinois

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