ComplaintsforHonore Storage
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Complaint Details
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Initial Complaint
07/17/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I am currently living abroad. I was using iPostal to process my mail while I'm away. iPostal outsourced the job to a local mailing center, Honroe Storage(Honroe Ship). Recently, iPostal and ****** Storage have stopped collaborating with each other leaving me without any place to receive my mail. The US postal service will not process a change of address for me because the Honroe Storage mail center address is commercial while my new address is residential. The US postal service has instructed me to contact the mailing center to have my mail redirected. So, I've asked both iPostal and the local mailing center to forward my mail to my new address or to put in a change of address at the post office on my behalf. ****** Storage has refused to help and instead tells me that forwarding my mail is the responsibility of iPostal. iPostal says that this is ***** Storage's responsibility. Meanwhile, I am not receiving any of my mail.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.