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ComplaintsforStrategic Account Mgmt. Assoc.
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/23/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
WENT TO THEIR OFFICES AT ***************************************** EARLY DECEMBER 2021 I EXPLAINED I WAS SELF EMPLOYED, PROVIDED MY LAST 2 YEARS TAXES, AND MY BANK STATEMENT SHOWING I HAD WELL OVER 6 DIGITS IN THE BANK,THE TAX AMOUNT WAS LOWER DUE TO COVID, AND I WAS SELLING MY 4 BEDROOM HOUSE IN ********* **, I ALSO EXPLAINED I HAD A STORE OPENING IN ***** ** AND NEEDED TO FIND LIVING ACCOMADATIONS BEFORE I COULD MOVE HERE THE **** SPEAKING GERMAIN SAID I HAD TO PUT A ****** DEPOSIT FOR THEM TO PULL MY CREDIT I SHOWED THEM MY SCORE VIA PHONE BUT THEY WOULDNT TAKE IT SO I GAVE THEM THE ****** MOST APTS. DO A SOFT INQUIRE INSTEAD THEY DID A HARD PULL MEANING IT WILL STAY ON MY CREDIT REPORT FOR 2 YEARS..I CALLED THEM A FEW DAYS LATER SHE SAID OH YOU HAVE BEEN DENINED BECAUSE OF YOUR INCOME I SAID YOU HAD THAT INFORMATION BEFORE I SUMMITED MY DEPOSIT I ASKED TO TALK TO THE MANAGER I WAS TOLD SHE WAS BUSY, I LEFT MY CONTACT INFO I HAVENT HEARD BACK FROM ANYONE ABOUT THISBusiness response
12/26/2021
Hello,
We do not have an office in ********. We are a non-profit trade association with a **************** address as our only location. We do not do credit checks or rent apartments. We provide education and training to our members. This is clearly a case of mistaken identity. They have the wrong company. Please let me know how I can clear this complaint from the company's records.
Thank you,
Customer response
12/28/2021
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***********************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.