ComplaintsforEcua- Techs
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Complaint Details
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Initial Complaint
05/03/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
So I brought in 2 Cellphones for 2 of my customers to get repaired on April 2022 I got both phones back April 2, 2022 as I arrived home I realized that he had give me a different phone screen so I contacted him the same day on April 3rd he came to my house to change the screen again on April 5th when my customer came to pick up their phone I realized the iPhone was giving an error message so I contacted ******* he said bring it in so I did he kept the first phone from the 5th till now May 2nd he still has it the second phone my customer did not show up to pick up their phone till April 20th once the customer unlocked the device I realized it was giving the same error message as the first iPhone I dropped it off April 22nd and the flea market where he runs the same business on the weekends due to him not being at the original store and not answering my calls or text just to speak to him May 1st and for him to tell me that he will not ***** the warranty seeing that the warranty is *********************************************************************************************************************************************** the amount of $360Business response
05/16/2022
Issue has been resolved. Complainant would like to withdraw complaint.
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Contact Information
4948 W Irving Park Rd
Chicago, IL 60641-2640
Business hours
Today,11:00 AM - 8:00 PM
MMonday | Closed |
---|---|
TTuesday | 11:00 AM - 9:00 PM |
WWednesday | 11:00 AM - 9:00 PM |
ThThursday | 11:00 AM - 9:00 PM |
FFriday | 11:00 AM - 9:00 PM |
SaSaturday | 11:00 AM - 8:00 PM |
SuSunday | 11:00 AM - 7:00 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.