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Find a Location

Telescope Tax Services has 1 locations, listed below.

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    Business ProfileforTelescope Tax Services

    Tax Consultant

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1016 W Jackson Blvd, Chicago, IL 60607
    BBB File Opened:
    6/21/2019
    Years in Business:
    6
    Business Started:
    12/14/2017
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Telescope Conglomerate LLC
    Business Management
    • Kevin Ison
    Contact Information

    Principal

    • Kevin Ison

    Customer Contact

    • Kevin Ison

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/08/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    *************** was given a payment up front to file my taxes which was 50$ 200 was the agreement and after my refund was received i keept asking for my return copy she would not give it to me untill the day before issue date was given to me so i went digging and found out she requested ******** without my consent which is outrageous amount. I did not sign any forms to approve that amount. ****** refused to give the rest of my 1040 documentation for my records only page 1 was given to me. I am unable to obtain the rest of documentation from her .****** also listed her routing number and account number on the 1040 form to receive the entire refund. ********* account ***********. I contacted the *** DEPARTMENT to make a complaint to have a check mailed I was then told by the irs representative they were not able to change the payment that's in place . ***** & *****/ A form was given to me. I then contacted ****************** bank third party that release the money and i asked if my payment can be changed they were able to make the change and are going to mail a cashier check they have voided the fraud attempt . The remaining ******** has been sent to Pinias Ruttland i am requesting for that payment back . ****** also has two tax names or a second business she is using Telescope tax **** & passive income with the cozy pads

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tino L

    1 star

    07/14/2023

    Worst experience Ive ever had with my taxes. I didnt even want to give this 1 star. I thought this year Id try a new business to help with my business and personal taxes, the tax agent ****************************** stated he could help and that hes done this plenty of times before, so I gave him a shot. He failed to submit and mess up my tax forms and causing multiple months of delay and my expected amount to be cut in half, the absolute bare minimum of communication, and lack of total care for me as a client. It has now been just about half a year since my taxes were filed. I was told they were submitted towards the end of January. It is now mid July. I absolutely would not recommend. Ever. Do not use this service. Save yourself the time and headache. He constantly provided me with the run-around and never could deliver precise information to me that would produce better understanding as to what happens next, and where to go from here. With everything going on in this world, one thing you dont do is play with peoples money. That could get you in some unwarranted trouble. Multiple rejected calls, & ignored texts. The worst part is since my refund is cut in half and the forms werent accepted properly, the tax fee should be recalculated. No one has yet to confirm this information leaving me to assume the worst.

    Local BBB

    BBB of Chicago & Northern Illinois

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