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          Additional Information

          Not BBB accredited

          Service Manual Pro

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          This is a multi-location business.

          Find a Location

          Service Manual Pro has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Service Manual Pro

              1 E 8th St. #1012 Chicago, IL 60605

            • Service Manual Pro

              5 Countryview Ct Washington, IL 61571

            Location of This Business
            1 E 8th St. #1012, Chicago, IL 60605
            BBB File Opened:
            12/27/2012
            Years in Business:
            17
            Business Started:
            12/1/2006
            Business Started Locally:
            12/1/2006
            Type of Entity:
            Sole Proprietorship
            Business Management
            • Mr. Mark Neahring, Owner
            Contact Information

            Principal

            • Mr. Mark Neahring, Owner

            Customer Contact

            • Mr. Mark Neahring, Owner
            Additional Contact Information

            Website Addresses

            Service Type
            Products and Services
            This company offers online retail of repair manuals for Caterpillar engines and machinery.
            Payment Methods
            • Visa, Mastercard, Paypal, Bitcoin
            Refund and Exchange Policy
            • You may return new paper (hardcopy) manuals within 14 days of delivery. We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You should expect to receive your refund within four weeks of giving your package to the return shipper. We'll notify you via e-mail of your refund once we've received and processed the returned item. Items returned more than 14 days after delivery will not receive a refund. We don't hassle you with requiring a "Return Merchandise Authorization" number - if you need to return a manual, simply mail it back with a copy of the packing slip to:
              Service Manual Pro
              5 Countryview Ct
              Washington, IL 61571

              Returning a DEFECTIVE ITEM
              Unless otherwise specified, we gladly accept DEFECTIVE EXCHANGES on products within 14 days of original shipping date. We will ship a replacement manual once we've received your return with an explanation of what was wrong with the manual.
              Non-Defective Returns
              Most service manuals are printed on-demand to ensure that your manual contains the latest updated information available from Caterpillar. Returning an order will result in an inventoried manual that may become outdated before the next sale. For this reason, NON-DEFECTIVE RETURNS WILL BE SUBJECT TO A 20% RE-STOCKING FEE. Items must be returned within 14 days of original shipping date. Manuals must be returned in 'new' condition. ServiceManualPro.com will inspect returned manuals, and reserves the right to deny return credit if the manual is no longer in 'new' condition. Digital media on CD is not returnable.
              Order Cancellations
              Most service manuals are printed on-demand to ensure that your manual contains the latest updated information available from Caterpillar. Cancelling an order will result in an inventoried manual that may become outdated before the next sale. For this reason, order cancellations (before shipping) are assesed a 15% fee and remaining amount will refunded to your original payment method.
            Business Categories
            Technical Writing, Book Sales

            Contact Information

            1 E 8th St. #1012

            Chicago, IL 60605

            Visit Website
            (309) 222-2319

            Accreditation

            This business is not BBB Accredited

            Years in Business: 17

            BBB Rating

            NR

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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